Collections are a hyper-sensitive arm of any Banking or Financial institution which can make or break prospects. Nurturing Customer Relationships is as important as maintaining a healthy top line, isn’t it? Gnani’s highly synthesized and human-like Collection Bots offer an interactive experience for your customers, making Collections a breezing experience!

  • Outbound Call Campaigns for debt collection – Credit cards, Loans, EMIs, etc.
  • Capture Key Information (payment dates, method of payment, reasons for non-payment, etc.)
  • Customizable Conversation Flows based on Customer, Product, and repayment level
  • Multilingual Capabilities to cater to all regions and demographics
Image

Our Promise

image

Improved payments cycle

image

Hassle-free integration across

image

Continuous learning and adaptation

image

Highly automated and configurable

Increase in Collections

70%

Faster reach

3X

Reduction in operating costs

75%