Collections are a hyper-sensitive arm of any Banking or Financial institution which can make or break prospects. Nurturing Customer Relationships is as important as maintaining a healthy top line, isn’t it? Gnani’s highly synthesized and human-like Collection Bots offer an interactive experience for your customers, making Collections a breezing experience!
- Outbound Call Campaigns for debt collection – Credit cards, Loans, EMIs, etc.
- Capture Key Information (payment dates, method of payment, reasons for non-payment, etc.)
- Customizable Conversation Flows based on Customer, Product, and repayment level
- Multilingual Capabilities to cater to all regions and demographics