Conversational AI in Healthcare

More often than not, pharma and healthcare organizations struggle to engage and support patients in their healthcare journey. Improve healthcare services by assisting patients with detailed, transparent, and validated healthcare information with a bouquet of Conversational AI-based solutions augmented by omnichannel analytics.

Facilitate smooth interaction between healthcare professionals and patients while improving patient satisfaction with analytics based on conversations. Automate recurring processes such as , KPI reviews, order placement, and reminder notifications by extending chatbot or voice bot customer support.

Gnani’s AI expertise and bespoke Virtual Assistant bot services and Omnichannel Analytics solution is designed to augment and digitize various processes and activities in the healthcare industry.

WHAT WE OFFER?

Intelligent Virtual Assistants (voice and chat) for booking appointments, prescription automation, order procurement, treatment guidance, and verification support. Omnichannel analytics for tracking patients’ communication and healthcare journey for deep and specific insights.

Conversational AI in Healthcare

More often than not, pharma and healthcare organizations struggle to engage and support patients in their healthcare journey. Improve healthcare services by assisting patients with detailed, transparent, and validated healthcare information with a bouquet of Conversational AI-based solutions augmented by omnichannel analytics.

Facilitate smooth interaction between healthcare professionals and patients while improving patient satisfaction with analytics based on conversations. Automate recurring processes such as , KPI reviews, order placement, and reminder notifications by extending chatbot or voice bot customer support.

Gnani’s AI expertise and bespoke Virtual Assistant bot services and Omnichannel Analytics solution is designed to augment and digitize various processes and activities in the healthcare industry.

WHAT WE OFFER?

Intelligent Virtual Assistants (voice and chat) for booking appointments, prescription automation, order procurement, treatment guidance, and verification support. Omnichannel analytics for tracking patients’ communication and healthcare journey for deep and specific insights.

THE

ADVANTAGE

Omnichannel: Available for all digital and conventional communication channels (IVR, Telephony, Email, WhatsApp etc.)

Vernacular language support: Available in 20+ languages globally for localizing interactions

Available 24/7: Never miss a patient query. Assist with round the clock uninterrupted support

Active Patient engagement: Improve self-assessment opportunities and alert patients with timely reminders for taking medicines

Faster time to market: Promote new drugs, medical devices, and products at 3X speed

THE

ADVANTAGE

Omnichannel: Available for all digital and conventional communication channels (IVR, Telephony, Email, WhatsApp etc.)

Vernacular language support: Available in 20+ languages globally for localizing interactions

Available 24/7: Never miss a patient query. Assist with round the clock uninterrupted support

Active Patient engagement: Improve self-assessment opportunities and alert patients with timely reminders for taking medicines

Faster time to market: Promote new drugs, medical devices, and products at 3X speed

BUSINESS BENEFITS

24X7 AI telehealth Assistance with timely alerts
Assist patients with various information about treatments, hospitals, doctors, diseases, and drug dosage
Automate Customer Service Processes
Book appointments with doctors and HCPs, send push notifications, place orders of medical products and medicines
AI Telemedicine and Prescription Automation
Fill the recommended prescription from doctors without any errors
Healthcare Record Analysis
Get a birds-eye view of doctors’ records and patients’ treatment histories to expedite the recovery process and simplify the healthcare journey

BUSINESS BENEFITS

24X7 AI telehealth Assistance with timely alerts
Assist patients with various information about treatments, hospitals, doctors, diseases, and drug dosage
Automate Customer Service Processes
Book appointments with doctors and HCPs, send push notifications, place orders of medical products and medicines
AI Telemedicine and Prescription Automation
Fill the recommended prescription from doctors without any errors
Healthcare Record Analysis
Get a birds-eye view of doctors’ records and patients’ treatment histories to expedite the recovery process and simplify the healthcare journey

Unlock the potential of Conversational AI – Talk to our solution expert today!