Conversational AI solutions for Improved Customer Support Service

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We're proud to be

One of India's Top 50 Emerging & Innovative Software Companies in 2021

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*Pay only for the outcome/KPI. Lowest price in the market!

Your first Omnichannel Voice
Bot is free*

No installation | Get rolling in 2-3 business days |
70% cost benefits guaranteed

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Drive 3x growth with AI

Trim Collections cost upto

80% with Automation

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Drive better security & achieve
ROI of 500%

Implement frictionless and compliant
security channels for seamless
authentication

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Reduce contact center operating
costs by 50%

With deep customer insights, achieve cost
optimisation & enhance CX

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Conversational AI

Our proprietary Speech Recognition APIs and NLU based solutions power customer support automation and analytics for leading companies across industries.

Customer Service Automation

Achieve end-to-end omnichannel automation with the most humanized conversational bots available in 20+ languages globally.

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Intent APIs

Gnani’s in-built NLU engine interprets a broad range of customer conversations to drive personalized responses in real-time to enhance CX at lower costs.

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Advanced Omnichannel Analytics

Analyzes all customer interactions in real-time to auto classify and perform advance analytics to drive insights that improve CSAT and optimize costs.

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Conversational AI in action

Achieve higher CX with Gnani’s Conversational AI suite of products and solutions.

Personalized and scalable Virtual Assistants available 24*7 across channels
Deep Analytical Insights across all customer interactions
Real-time Agent Assist for CX enhancement
Multiple secure deployment options
Available across 20+ languages globally
Integration across 10+ channels

Customers

Enabling Conversational AI-powered customer service automation and deep insights for enterprises across the globe for an enticing customer journey.

After launching India’s first salary card, we decided to go with Gnani.ai’s Voice AI platform to interact with customers after their first transaction. Almost immediately, we noticed the humane tone of the AI assistant, which seamlessly engaged with customers.

By responding to queries accurately, we were able to achieve a Connect Rate of over 85%. All of this has impressed us immensely, and we look forward to the future with Gnani.ai.

Farooq Patel

Head - Customer Experience & Sales, EarlySalary

We recently benchmarked Gnani.ai for speech to text conversion in various languages versus multiple providers and found Gnani.ai solutions to be accurate by more than 30% compared to other service providers we tested.

Rajeev Menon

Strategic Business Consultant, Talview

We have been using Gnani.ai speech-to-text services for 9 languages since Oct 2020. Our customers have been loving the accuracy and the speed of conversion.