AI Agents for

Enterprises
Developers
Business
Call Centres

Automate voice, SMS, WhatsApp, chat and email with AI agents that understand intent, trigger workflows and close the loop with measurable impact.

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AI agents that get things done

Our AI agents understand intent, trigger workflows, and close the loop across voice, chat, WhatsApp, email. Scale service while keeping the local feel.

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$10B+
Revenue Impact
100B+
Conversations
60%+
OpEx Savings
See real outcomes across banking, telecom, and more

Complete AI Suite for your Enterprise CX Operations

Omni Channel
Multi-lingual
Low Latency
No-Code Builder
Inya Workforce
Omnichannel AI automation Agent
Features
  • LLMs & SLMs Integration
  • Agentic AI Workflows
  • Voice-to-Voice Capability
  • Intelligent Knowledge Base
Rapid Deployment
Persistent Memory
Orchestration Core
Pre-Built Flows
Inya Assist
Real-Time Agent Assist
Features
  • Automatic Note-Taking &
Summarization
  • AI-Suggested Responses
  • Guided Workflows
  • Real-Time Coaching
Inya
DIY No-Code Agentic AI Platform
for Every Conversation
Features
  • Omnichannel Automation
  • Multilingual & Multimodal Support
  • LLM + SLM Powered Intelligence
  • Knowledge-Base Assist
& Integrations
Inya Shield
Voice Biometrics & Authentication
Features
  • Continuous Authentication
  • AI-Powered Voice Biometrics
  • Free-Speech & Passphrase Modes
  • Anti-Spoofing & Liveness Detection
Live Knowledge
Real-Time Analytics
Compliance & Security
Seamless Handoff
Inya Insights
Agentic AI Platform for Call Analytics
Features
  • Deep Customer Interaction Insights
  • Automated Quality Assurance
  • Sentiment Analysis
  • Customizable Dashboard & Reports
Coaching & QA
Full Stack
Custom SLMs
Faster Experiments
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Deploy AI Agents Across Your Business

Lead Generation & Qualification
Agentic AI captures, qualifies leads, schedules meetings automatically
2%
Revenue Uptick
Achieved by
Inya Workforce
Funnel Drop-Off Recovery
Identify drop-offs, re-engage prospects via smart nudges, recover conversions
40%
Lower dropoffs
Achieved by
Inya Workforce
Campaign & New-Launch Outreach
Personalized outreach at scale; announce launches, nurture interest
3%
Better conversions
Achieved by
Inya Workforce
Upsell / Cross-Sell & Loyalty Promotions
Recommend relevant add ons, trigger timed offers, boost loyalty
15%
Higher AOV
Achieved by
Inya Workforce
Survey / Feedback Collection
Collect structured feedback conversationally, summarize insights for teams
60%
Reduced OpEx
Achieved by
Inya Workforce
Renewals (Accounts & Subscriptions)
Proactive renewal engine that personalizes offers, and nudges customers
22%
Higher Renewals
Achieved by
Inya Workforce
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24 / 7 FAQ Bot  
Always on intelligent answers deflect tickets, resolve instantly at scale
75%+
First call resolution (FCR) 
Achieved by
Inya Workforce
Status Updates 
Proactive order and request updates across channels, no agents
15%
Better CSAT 
Achieved by
Inya Workforce
Service / Appointment Scheduling 
Offer slots, confirm bookings, reschedule automatically with reminders
3x
Faster Scheduling 
Achieved by
Inya Workforce
Complaint Registration
Capture complaints, classify issues, create tickets with routing
100%
Automated Ticketing 
Achieved by
Inya Workforce
KYC & Document Collection
Automate KYC and paperwork, validate IDs, extract fields and more
3x
Faster KYC Completion
Achieved by
Inya Workforce
Welcome Calling
Personalized first-touch calls that confirm details, set next steps for elevated CX
2x
Higher Day 1 Engagement
Achieved by
Inya Workforce
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Pre-Due & Post-Due Payment Reminders 
Reach customers, verify intent, remind and nudge toward timely payments
30%
Better collections 
Achieved by
Inya Workforce
Settlement Negotiation 
Offer personalized plans, negotiate terms, confirm settlements compliantly
80%
Automated Settlements 
Achieved by
Inya Workforce
Bounce-Charge Recovery 
Detect failed payments, reattempt smartly, collect charges compliantly
40%
Reduction in Time to Recovery (TTR) 
Achieved by
Inya Workforce
Promise-to-Pay Tracking 
Capture promises, set reminders, track adherence, escalate when needed
20%
Increased Collections 
Achieved by
Inya Workforce
Automated WhatsApp / Email Reminder Flows 
Trigger channel appropriate reminders, personalize messages, drive repayments reliably
30%
Reduced OpEx 
Achieved by
Inya Workforce
Collateral Sale Acknowledgements 
Confirm collateral receipt instantly, log acknowledgements, notify stakeholders
95%+
Acknowledgement rates 
Achieved by
Inya Workforce
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Real-time Knowledge Retrieval 
Instant answers from knowledge base within agent workflows
20%
Reduction in AHT
Achieved by
Inya Assist
Suggested Responses & Script Compliance 
AI suggests compliant replies, enforces scripts, reduces errors
50%
Shorter Hold time
Achieved by
Inya Assist
PCW Automation and Note-taking
Generate call summaries automatically, take actions and auto-complete PCW
90%
Reduction in non-core tasks 
Achieved by
Inya Assist
Inya Insights
Workflow Guidance & Coaching Prompts 
On-screen guidance and coaching nudges improve agent decisions
4x
Faster Agent Onboarding 
Achieved by
Inya Assist
Compliance & Disclosure Checks 
Auto-check compliance statements, disclosures, and mandatory advisories live
30%
Reduced OpEx
Achieved by
Inya Assist
Inya Insights
Agent Performance Scoring 
Score agents on outcomes, behavior, compliance; identify coaching opportunities
60%
Reduction in QA OpEx 
Achieved by
Inya Assist
Book a Demo
QA Automation & Custom Coaching
Score every interaction for accuracy, compliance, and sentiment & auto-tag issues
60%
Reduction in QA OpEx 
Achieved by
Inya Insights
Performance Dashboards & KPI Tracking 
Live dashboards track KPIs, highlight bottlenecks, drive accountability
80%
Faster time to Insight
Achieved by
Inya Insights
100% Audit Compliance and Risk Monitoring
Monitor every conversation for consent language, disclosures, and policy rules
80%
reduction in manual compliance review time
Achieved by
Inya Insights
Conversation & Sentiment Analysis 
Detect intent and sentiment; surface trends across conversations
10x
Faster and Impactful Analytics 
Achieved by
Inya Insights
Churn / Risk Prediction 
Predict churn and default risk using behavioral conversation signals
20%
Better retention 
Achieved by
Inya Insights
Root-Cause Analysis of Complaints 
Cluster issues, trace origins, recommend fixes for prevention
2x
Faster Resolution
Achieved by
Inya Insights
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Internal FAQ 
Instant answers for employees; reduce tickets and response times
2x
Faster Onboarding 
Achieved by
Inya Workforce
HR365- Talent Acquisition 
Pre-screen candidates, schedule interviews, auto-update; faster hiring
40%
Reduced OpEx 
Achieved by
Inya Workforce
IT Helpdesk Automation 
Resolve common issues, reset passwords, route tickets intelligently
70%
FCR 
Achieved by
Inya Workforce
Onboarding Checklists & Equipment Tracking 
Collect documents, assign equipment, track status to day one
99%+
Compliance 
Achieved by
Inya Workforce
Expense-Claim Status Updates 
Answer claim status, request clarifications, push approvals automatically
50%
Reduced AHT 
Achieved by
Inya Workforce
Mandatory-Training & Policy Reminders 
Notify employees, schedule training, track completions, escalate noncompliance
99%+
Compliance 
Achieved by
Inya Workforce
Book a Demo
Book a Demo

Trusted By Top Companies

After launching India’s first salary card, we decided to go with Gnani.ai’s Voice AI platform to interact with customers after their first transaction. Almost immediately, we noticed the humane tone of the AI assistant, which seamlessly engaged with customers.
Farooq Patel
Head CX & Sales
This year in India we won 3 awards in the field of AI, out the 6 teams, 5 are part of the contact center solutions and 2 products from your side that we adopted – voice bot and voice biometrics have done exceptionally well
Vipin Bhat
General Manager
We were able to call over 360,000 potential customers in our​ database within few months and the results​ were really good.​ We were able to generate 29,000 interested customers through Gnani.ai’s Omni Channel Voice AI platform that helped us generate a revenue of ₹25 Cr​
Nupur Mondal
Sr. Manager, CX
We’re working on solutions like Real-Time Agent Assist, VoiceBot and Authentication of Customers using Voice Biometrics. These solutions are continuing to be rolled out for our global customers, as well as Concentrix in-house use cases.
Vivek Bansal
Managing Director, India
With Gnani.ai, automation moved from side project to core strategy. We improved agent efficiency and lowered cost to serve without compromising revenue. The teams that lean into AI now will set the pace for the market.
Priya Palliwal
SVP, Customer Experience
Gnani.ai became our first responder in every no power situation. Customers can raise complaints instantly through a human-like bot without waiting in queues. Each case is captured and routed in real time, which means faster restoration and far less frustration. In an emergency, speed and feeling heard matter, and Gnani.ai delivered both.
Sujan
Head, Customer Service
We were looking for a platform that can help us connect with ​our customers through a multichannel platform. Gnani.ai served​ as that platform.​ ​ So far, the experience has been very good. The team has been highly responsive, meeting us where we need to meet in terms of supporting us. So that's been a very, very positive experience.
Kamal Anand
Chief Product Officer
We have been using Gnani.ai speech-to-text services for 9 languages since Oct 2020. Our customers have been loving the accuracy and the speed of conversion.​
Neha Gupta
Director and CTO
We recently benchmarked Gnani.ai for speech to text conversion in various languages versus multiple providers and found Gnani.ai solutions to be accurate by more than 30% compared to other service providers we tested.​
Rajeev Menon
Business Strategy

Accelerate your AI journey

Comprehensive products, a no-code platform, and tools to reach AI value fast.

Products
Inya Workforce
Inya Insights
Inya
Inya Shield
Inya Assist
Usecases
Marketing & Sales
Collections
Customer Experience
Analytics
Customer Support
Agent Assist
Internal Org Tool
Industries
Banking & NBFC
Insurance
Automobile
Consumer Durables
BPOs
Telecom
Real Estate
Healthcare
HR
Hospitality
ED Tech
Channels
Voice
Chat
SMS
Email
Whatsapp
Viber
Avatars
Many More
Deployment
Cloud
On Premise
Hybrid
K8S, VMs
Private VPC
Enterprise App Integration
+100
Unstructured data Integration
+70
Contact Centres &
Agent Desktops
+12
ASR
+3
TTS
+3
LLM
+3

World's most Secure Multimodal & Multilingual Agentic AI Platform

Zero Engineering Lift | 100+ integrations | Multi-LLM architecture

Inya and Gnani.ai are SOC2 CertifiedInya and Gnani.ai are HIPAA compliantInya and Gnani.ai are ISO 27001 compliantInya and Gnani.ai are GDPR compliant

Pick your use case.
Watch the AI Agent do the work.

BFSI

Hire Victor – Your Smart Collections Agent

Victor dials on schedule, personalizes reminders, and negotiates fair settlements within your policies. It sends instant payment links via WhatsApp, SMS, and email, confirms receipt, and updates your CRM without fail.

BFSI

Hire Eva – Your Digital KYC Officer

See Eva verify IDs, capture biometrics, and file compliance reports in minutes – no human follow‑ups, zero errors.

Consumer Durables

Hire Neo – Your Service & Install Concierge

Neo books repairs or new‑appliance installs the moment a customer hits “help”, syncing slots with your field teams automatically.

Insurance

Hire Pulse – Your Lead Reactivation Specialist

Pulse re‑engages dormant policy seekers, nurtures them with personalised offers, and pushes warm prospects straight into your CRM.

Real Estate

Hire Scout – Your 24 × 7 Property Prospector

Scout captures, qualifies, and schedules site visits for every lead, turning casual clicks into contract‑ready buyers.

Hospitality

Hire Lumi – Your Instant Booking Butler

Lumi answers guest queries, upsells add‑ons, and locks reservations across channels – all before your front desk blinks.

EdTech

Hire Mentor – Your Adaptive Course Advisor

Mentor listens to learner goals, maps skill gaps, and recommends the perfect program – boosting enrolments on autopilot.

EdTech

Hire Echo – Your Omnichannel Support Pro

Echo resolves FAQs, tracks tickets, and hands off to humans only when needed – cutting queues and raising CSAT.

Enterprise Access Control

Hire Sentinel – Your Secure Access Gatekeeper

Sentinel validates credentials, grants permissions, and logs every entry so audits pass first time, every time.

EdTech

Hire Guru – Your Campus Chat Companion

Guru fields enrolment questions, deadlines, and campus life tips in real time, freeing staff to focus on teaching.

Internal FAQ & HR

Hire Ally – Your Employee Answers Coach

Ally serves policies, benefits, and HR workflows on demand, slicing internal email traffic and onboarding time in half.

All Industries

Hire Inya – Your AI Agent Builder

Watch Inya build and deploy a production ready agent in under five minutes. Drag and drop your agent, plug APIs, and ship to voice, chat, SMS, and email.

The Results  Speak for Themselves

How a leading NBFC scaled collections using Voice AI

How a leading NBFC scaled collections across loan categories using voice AI, achieving a 63% Collection Rate

Collections
Reminders
$3M+
Debt Recovered Monthly
$170k+
OpEx Saved Monthly
How a Leading Indian Auto manufacturer drives revenue growth with AI

How a Leading Indian automotive manufacturer drives customer growth with AI Achieving a 1.2% annual revenue uptick

lead Gen
Lead qualification 
$164k+
Monthly Opex reduction
1.2%
Annual revenue uptick
How a Telecom Leader scaled collections with AI

How a Telecom Leader scaled collections and engagement using AI thereby reducing INR 4Cr in Operational expenses

Collections
Voice blast
$468k+
Monthly Opex Reduction
26x
RoI
See All Case Studies

Agentic AI built to Outperform

Agile Deployment

Launch in days with prebuilt flows and a no-code builder. Connect your CRM & telephony in minutes.

Automated Actions

Agents act: qualify, collect, update CRMs, trigger APIs, and finish the job end to end.

ROI you can prove

Cut AHT, raise FCR, and deflect routine work. Customers report lower costs and happier users.

Features
Gen-AI Architecture
Languages
Channels
Full Stack Capabilities (ASR+SLMs+TTS)
Pricing
INYA WORKFORCE by gnani
40+, Including 12+ Indian
Voice, Chat, SMS, Avatars, Emails etc
$
Other Ai Companies
Mostly scripted NLP; limited GenAI
Covers only global Languages or only some Indian Languages
Voice, Chat
$$$
IVR
Pre-Recorded Voice
Voice
Negetive
Not Applicable
2-4 Weeks
$
Manual
Max. 3 Languages per person
Voice, Chat, SMS, Emails (But Time consuming)
Positive
~1 Second
2+ Months
$$$$
Features
Deployment Flexibility (Cloud or On-Prem)
Languages
Suggestion Acceptance Rate
Raise Hand and Live Assist
Guidance Latency (p50: utterance to hint)
Inya Assist by gnani
40+, Including 12+ Indian
>60%
<500 milli seconds
Other Ai Companies
Just Cloud
Covers only global Languages or only some Indian Languages
sub 30%
~1-2 seconds
IVR
Pre-Recorded Voice
Voice
Negetive
Not Applicable
2-4 Weeks
$
Manual
Max. 3 Languages per person
Voice, Chat, SMS, Emails (But Time consuming)
Positive
~1 Second
2+ Months
$$$$
Features
Compliance Checks: 
Local, Global and Industry Specific
Languages
Transcription Accuracy
Custom QA forms
Auto-QA Coverage of Interactions
INYA INSIGHTS by gnani
40+, Including 12+ Indian
>90%
100%
Other Ai Companies
Only standard software compliances. Most don't support industry specific compliances such as RBI's, etc.
Covers only global Languages or only some Indian Languages
<70%
<90%
IVR
Pre-Recorded Voice
Voice
Negetive
Not Applicable
2-4 Weeks
$
Manual
Max. 3 Languages per person
Voice, Chat, SMS, Emails (But Time consuming)
Positive
~1 Second
2+ Months
$$$$
Features
Deployment Flexibility (Cloud or On-Prem)
Speech Duration Needed
Equal Error Rate (ERR)
Active and Passive Voice Enrolment
Noisy Environment Performance
INYA SHIELD by gnani
<6 seconds
<3%
Upto 3dB
Other Ai Companies
Just Cloud
>12 seconds
<6%
Upto 6dB
IVR
Pre-Recorded Voice
Voice
Negetive
Not Applicable
2-4 Weeks
$
Manual
Max. 3 Languages per person
Voice, Chat, SMS, Emails (But Time consuming)
Positive
~1 Second
2+ Months
$$$$
Features
Production-ready Templates
Cost
Time to first working agent
Native Tech Stack + Deep Integrations
Integration setup time per system
Inya by gnani
$
<15 minutes
15 minutes with Native Connectors
Other Ai Companies
Few Generic Templates
$$$
Days to Weeks
3-10 days of Custom Dev
IVR
Pre-Recorded Voice
Voice
Negetive
Not Applicable
2-4 Weeks
$
Manual
Max. 3 Languages per person
Voice, Chat, SMS, Emails (But Time consuming)
Positive
~1 Second
2+ Months
$$$$
Book a Demo

What’s New at Gnani

Speech To Speech
NEWS

Gnani partners with Nvidia to launch World's first Speech-to-Speech LLM

NEWS
Agentic AI

Voice AI firm Gnani.ai builds Agentic AI platform

NEWS

Microsoft has partnered with this Gnani.ai to provide voice-based solutions

See All Case Studies

Enhance Your Customer Experience Now

Book a Demo
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