Consumer Durables

Smarter Support for every durable Brand

From warranty claims to installation calls, Gnani’s AI agents handle it all. Fast, accurate, and always in the customer’s language.

Customer using a tablet
 Problems
20% No-shows on Service
$120B+ Outreach Costs
  Impacts
90%+ First-Visit Resolution
60% Opex Reduction

Automate Every Process

40+ languages including 12+ Indian languages

Marketing & Sales

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What We Solve

Gnani’s agents capture leads, qualify buyers and schedule test drives instantly so your sales team focuses only on closing.

3% additional conversion
2% Revenue Uplift
10M+ calls
A Brand new laptop
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Customer Engagement

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What We Solve

Gnani’s agents engage customers across channels with real-time updates, reminders and conversations that keep your brand always top of mind.

3x Faster Activation
20% CSAT Improvement
30% Lower Drop-offs
customer making payment through card
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Customer Support

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What We Solve

Gnani’s agents resolve service requests, track warranties and answer queries instantly so your support team delivers five star experiences every time.

40% Opex Reduction
80% First call Resolution
120s AHT Reduction
Call Center Agent on a call
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Analytics

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What We Solve

Gnani’s agents log every interaction, surface real-time insights and ensure policy compliance so your QA and analytics teams work smarter not harder.

17%+ better script adherence
10% AHT Reduction
60% Opex Reduction
Analytics dashboard open in a laptop
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From Purchase to Service: Never Miss a Beat

Trusted by leading consumer brands across value chains, from pre-sales to service calls, with conversations that convert and care.

Service Reminders That Drive Loyalty

AI agents nudge customers before breakdowns happen—boosting retention and reducing inbound load.

Go Live in Just 2 Weeks

Pre-trained flows for consumer durables mean faster setup, quicker impact and no tech bottlenecks.

Rocket Going into Space

Instant Help, Every Time They Call

From product issues to installation queries, Gnani’s agents handle support calls in real time with zero wait.

Speak to Every Home in India

With 40+ languages built in, Gnani ensures every customer feels heard—wherever they are, whatever they buy.

Rocket Going into Space

Boost Your ROI with Agentic AI

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8-12x
RoI
Drive Efficiency across CX
Hire AI Agents to automate and reduce OpEx at scale across business processes
$10B
Revenue Impact
Ten Billion Reasons to Believe
Agentic AI has already put an extra $10B on our clients’ books, yours could be next.

Our Deployment Journey

Identify

  • Lock success metrics and target use cases

  • Access checklist for data, systems, and owners

  • Timeframe: Days 1 to 2

Step 1

Configure and Connect

  • Set up RAG knowledge, prompts, and policies

  • Connect channels and sandbox environments

  • Timeframe: Days 6 to 10

Step 3

Scale Up

  • Add use cases, languages, and volumes

  • Automate reporting and optimization cadence

  • Timeframe: Week 3 onward

Step 5
Step 2

Map with Experts

  • Design flows, intents, and guardrails

  • Integration plan for CRM, telephony, and APIs

  • Timeframe: Days 3 to 5

Step 4

Test and Go Live

  • UAT with pilot cohort and agent training

  • QA, analytics dashboards, and compliance checks

  • Timeframe: Days 11 to 14

Success Stories

28%
SR automated
42%
cost saved
Consumer Durables

#1 Global Appliance Brand automates service requests with Voice AI

72K+
tickets/month
2.3×
better ASR
Consumer Durables

India's biggest Consumer Durable company automates service ticketing with Voice AI

60K+
chats/month
80%
FCR
Consumer Durables

Tessolve boosts digital engagement with AI chat

Top Resources

Blog

Agentic AI Auto-Tagging for Call Transcript Improvement

Blog

Agentic AI Handoff Automation for Sales Lead Transfers

Blog

Agentic AI Lead Gen Agents for Enterprise Prospecting

View all Resources

Enhance Your Customer Experience Now

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