Healthcare

Health conversations, Automated with care.

From appointment bookings to post-discharge follow-ups, Gnani’s AI agents handle patient interactions - faster than staff, safer than scripts, and always in the patient’s language.

Dr Reading a report
 Problems
72% Appointments Missed
Due to No Reminders
$35Mn Wasted in Call Centers
  Impacts
10x More Patient Touchpoints
60% Lower Front Desk Load

Automate Every Process

40+ languages including 12+ Indian languages

Patient Engagement & Front Desk Automation

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What We Solve

Gnani’s AI agents schedule appointments, send reminders, answer FAQs, and share reports - without the endless hold times.

3x Appointment Show-Up Rate
50% Less No-Shows
20% Increase in OPD Revenue
Frontend desk automation
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Support & Triage

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What We Solve

Automate prescription status, insurance queries, report downloads, and service navigation across voice, WhatsApp, or app chat.

80% Query Resolution Without Humans
60s Average Handling Time
40% Reduction in Repeat Calls
Appointment Booking
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Post Treatment Care

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What We Solve

From discharge summaries to wellness reminders, Gnani’s agents ensure no patient is left behind while freeing up your nursing and admin staff.

30% More Follow-Up Visits
4x Higher Adherence to Treatment Plans
25% Better Patient Retention
Medical and pill reminder
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Analytics

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What We Solve

Every call, every consent, every flag is logged, searchable, and audit ready. Stay compliant while staying ahead.

100% Traceability Across Interactions
70% Reduction in Manual Call Audits
24x7 AI Monitoring of Patient Sentiment
Pre Dr Screening
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The Agentic AI Built for Healthcare

Pre-trained on thousands of real medical queries. Built to handle both care and compliance with zero compromise.

Appointment Bookings in 40+ Languages

Whether it’s “didi fever hai” or “need a cardiologist in Andheri,” our AI gets it and books it.

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Smart Reminders, Better Adherence

Automated pill alerts, check-up reminders, and pre-visit nudges improve health outcomes without manual effort.

Post-Discharge Calls, Fully Automated

Check on vitals, diet, and next steps—without burdening nurses or care coordinators.

Instant Help for FAQs

“Where’s my test report?” “What’s the co-pay?” “How do I prep for MRI?” answered instantly, day or night.

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Boost Your ROI with Agentic AI

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8-12x
RoI
Drive Efficiency across CX
Hire AI Agents to automate and reduce OpEx at scale across business processes
$10B
Revenue Impact
Ten Billion Reasons to Believe
Agentic AI has already put an extra $10B on our clients' books, yours could be next

Our Deployment Journey

Identify

  • Lock success metrics and target use cases

  • Access checklist for data, systems, and owners

  • Timeframe: Days 1 to 2

Step 1

Configure and Connect

  • Set up RAG knowledge, prompts, and policies

  • Connect channels and sandbox environments

  • Timeframe: Days 6 to 10

Step 3

Scale Up

  • Add use cases, languages, and volumes

  • Automate reporting and optimization cadence

  • Timeframe: Week 3 onward

Step 5
Step 2

Map with Experts

  • Design flows, intents, and guardrails

  • Integration plan for CRM, telephony, and APIs

  • Timeframe: Days 3 to 5

Step 4

Test and Go Live

  • UAT with pilot cohort and agent training

  • QA, analytics dashboards, and compliance checks

  • Timeframe: Days 11 to 14

Success Stories

22%
AHT cut
94.20%
FCR
Healthcare

Healthians boosts patient service with Voice AI

Top Resources

Blog

The Future of CX: Intelligent Automation That Thinks and Acts

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Why AI Upselling Works — And Why You Trust It

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Agentic AI in Banking: Loan Collections to Fraud Prevention

View all Resources

Enhance Your Customer Experience Now

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