Glossary

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Voice Bot

AI-powered system that enables voice-based interactions with users seamlessly.

Conversational AI & Chatbots

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Voicebot

AI-powered system that enables voice-based interactions with users seamlessly.

Conversational AI & Chatbots

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XML (Extensible Markup Language)

Markup language used storing transporting data between systems.

Integration & Connectivity

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Workflow Orchestration

Coordination and management of automated processes tasks across systems.

Agentic AI & Automation

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Zero-Shot Learning

Ability of AI models performing tasks they weren't trained on.

Large Language Models & Transformers

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Wake Word

Specific phrase activating voice-controlled devices or systems.

Voice AI & Speech Technology

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Vulnerability Assessment

Systematic examination of systems identifying security weaknesses exploitable.

Security & Privacy

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Webhook

Method for applications providing real-time information to applications automatically.

Technical Infrastructure & APIs

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WER (Word Error Rate)

Metric measuring accuracy of speech recognition systems.

Voice AI & Speech Technology

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Warranty Management

Automated systems tracking processing product warranty claims and services.

Consumer Durables

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Workflow Automation

Technology automating business processes routing tasks between people systems.

Integration & Connectivity

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VUI (Voice User Interface)

Interface allowing users interact with systems using voice commands.

Voice AI & Speech Technology

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