Collections

Smarter Collections. Human Feel. No Burnout.

3× more follow-ups with automated reminders

25% more recovery in 7 days with voice agents

70% less manual work for your team

Trusted at Scale. Built for Impact.

TVS Credit

$12Bn+

Loan Book Managed

70%

Reduction in Operational Costs

80Mn+

Loan Accounts Handled

99.9%

Uptime

Smart Agents. Smarter Follow-Ups

AI that never forgets, never burns out, and never misses a due date

From pre-due nudges to post-due escalations, AI agents handle follow-ups across voice, WhatsApp, and email- driving recovery without human fatigue.

AN AI Robot talking with customers

Happy customers

Conversations, Not Chasing

NPA, charges, settlements: all handled with empathy and precision

AI agents handle negotiation flows, explain penal charges, and confirm settlements across multiple languages, automating high-friction touchpoints with compliance built-in.

End-to-End Collections, Automated

From due-date reminders to collateral auction notifications.

Trigger event-based campaigns, personalize workflows, and connect via customers’ preferred channels to accelerate payments, reduce NPAs, and close faster.

Automated Reminders

One AI Platform

Every Industry

Endless Conversations

Consumer Durables

Our Deployment Journey

Identify

Lock success metrics and target use cases
Access checklist for data, systems, and owners
Timeframe: Days 1 to 2

Step 1

Configure and Connect

Set up RAG knowledge, prompts, and policies
Connect channels and sandbox environments
Timeframe: Days 6 to 10

Step 3

Scale Up

Add use cases, languages, and volumes
Automate reporting and optimization cadence
Timeframe: Week 3 onward

Step 5

Step 2

Map with Experts

Design flows, intents, and guardrails
Integration plan for CRM, telephony, and APIs
Timeframe: Days 3 to 5

Step 4

Test and Go Live

UAT with pilot cohort and agent training
QA, analytics dashboards, and compliance checks
Timeframe: Days 11 to 14

Success Stories

$1B

Loanbook

10Cr

Conversations

Banking & NBFC

$6B Leading Indian Bank transforms collections with voice AI

55%

better collection rate

50%

AHT cut

Automotive

Banking & NBFC

Horsepower boosts collection rate by 55% with AI

8.8×

ROI

48%

higher engagement

Banking & NBFC

Microfinance NBFC boosts engagement with Voice AI Automation

₹465Cr

loanbook

₹61.6L

OpEx saved

Banking & NBFC

Indian Bank optimizes collections with Voice AI

64.80%

OpEx saved

16%

PTP gain

Banking & NBFC

South India's leading gold loan company reduces OpEx with Voice AI

12.50%

PTP base

57%

OpEx saved

Telecom

India's leading Cable Operator slashes collections OpEx with Voice AI

38.10%

PTP gain

39%

OpEx saved

Banking & NBFC

SRG Housing boosts PTP rates with Voice AI

41 L

OpEx saved

95.44%

engagement

Banking & NBFC

Top 5 Housing Finance company in India optimizes EMI collections with Voice AI

Top Resources

Banking Customer Experience: How Voice AI Captures Feedback

Why AI Upselling Works — And Why You Trust It

Agentic AI in Banking: Loan Collections to Fraud Prevention

View all Resources

Enhance Your Customer Experience Now

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