Analytics

AI-Powered Call Analytics. 100% Visibility.

Auto-QA 100% of voice & chat in real-time

Catch sentiment shifts, violations & root causes with AI

Spot coaching needs, agent gaps & risks instantly

Book a Demo

Audit Everything. Miss Nothing. Act Instantly.

100%

Coverage, Zero Blind Spots

60%+

Drop in QA & Compliance Costs

70%

Faster Root Cause Detection

40+

Languages, 1 Engine

Analytics

100% QA Compliance. Zero Blind Spots.

Score every customer interaction in real-time and flag compliance risks instantly—no manual audits required.

AI Insights

Let Every Call Tell You What’s Working.

Uncover trends, blockers, and churn signals across sales and support calls with automated root cause analysis.

Coaching & Training

Train Smarter, Coach Faster, Retain Better.

Use AI-generated scorecards and performance signals to personalize training and reduce agent ramp-up time by 70%.

One AI Platform

Every Industry

Endless Conversations

Our Deployment Journey

Identify

Lock success metrics and target use cases
Access checklist for data, systems, and owners
Timeframe: Week 1

Step 1

Configure and Connect

Set up RAG knowledge, prompts, and policies
Connect channels and sandbox environments
Timeframe: Week 3-5

Step 3

Scale Up

Add use cases, languages, and volumes
Automate reporting and optimization cadence
Timeframe: Week 7+

Step 5

Step 2

Map with Experts

Design flows, intents, and guardrails
Integration plan for CRM, telephony, and APIs
Timeframe: Week 2

Step 4

Test and Go Live

UAT with pilot cohort and agent training
QA, analytics dashboards, and compliance checks
Timeframe: Week 6-7

Success Stories

faster churn prediction

74%

OpEx reduction

Banking & NBFC

Automotive

Horsepower accelerates churn prediction with AI-powered Aura365

99%

QA coverage

70%

RCA accuracy gain

Real Estate

TVS Emerald achieves 99% QA coverage with Voice AI

Top Resources

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