Banking & NBFC

Future of Banking, built with Agentic AI.

Voice AI for Banking & NBFCs: Autonomous agents that speak, act, and close securely, in every language your customers trust

A woman wearing glasses and a pink jacket.
 Problems
40% Onboarding drop-offs
$850B+ Delinquency Loss
  Impacts
90% Call time reduction
99+% compliance checks

Automate Every Process

40+ languages including 12+ Indian languages

Marketing & Sales

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What We Solve

Gnani’s agents qualify leads, book appointments, and follow up, so your sales team closes faster without lifting a finger.

3% additional conversion
2% Revenue Uplift
10M+ calls
Banking and NBFC: Marketing & Sales

Customer Engagement

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What We Solve

Gnani’s agents engage every customer instantly, in their language, on their channel, so your team never misses a moment that matters.

3x Faster Activation
20% CSAT Improvement
30% Lower Drop-offs
Customer Engagement for Banking & NBFCs

Customer Support

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What We Solve

Gnani’s agents handle FAQs, verifications, and complaints 24/7 - slashing wait times and support costs while your team focuses on what matters most.

>50% Opex Reduction
40+ Languages supported
50M+ Conversations automated
Customer Support for Banking and NBFC

Collections

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What We Solve

Gnani’s AI agents call, remind, and collect at scale, with empathy, and zero burnout so your collections never miss a due date.

$12B LoanBook Handled
70% Opex Reduction
80M+ Loan Accounts handled
Debt Recovery using Agentic AI

Analytics

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What We Solve

Gnani’s agents auto-track every call for compliance, flag risks in real-time, and deliver insights, so your QA and audits run on autopilot.

100% Coverage of calls
40+ Languages Handled
60% Opex Reduction
Banking Analytics using AI

Boost Your ROI with Agentic AI

8-12x
RoI
Drive Efficiency across CX
Hire AI Agents to automate and reduce OpEx at scale across business processes
$10B
Revenue Impact
Ten Billion Reasons to Believe
Agentic AI has already put an extra $10B on our clients’ books, yours could be next.

Our Deployment Journey

Identify

  • Lock success metrics and target use cases

  • Access checklist for data, systems, and owners

  • Timeframe: Days 1 to 2

Step 1

Configure and Connect

  • Set up RAG knowledge, prompts, and policies

  • Connect channels and sandbox environments

  • Timeframe: Days 6 to 10

Step 3

Scale Up

  • Add use cases, languages, and volumes

  • Automate reporting and optimization cadence

  • Timeframe: Week 3 onward

Step 5
Step 2

Map with Experts

  • Design flows, intents, and guardrails

  • Integration plan for CRM, telephony, and APIs

  • Timeframe: Days 3 to 5

Step 4

Test and Go Live

  • UAT with pilot cohort and agent training

  • QA, analytics dashboards, and compliance checks

  • Timeframe: Days 11 to 14

Success Stories

$1B
Loanbook
10Cr
Conversations
Banking & NBFC

$6B Leading Indian Bank transforms collections with voice AI

50s
time saved per call
15%
cost saved per call
Banking & NBFC

Bank of Baroda cuts call costs with AI-powered Voice Biometrics

6x
faster churn prediction
74%
OpEx reduction
Banking & NBFC
Automotive

Horsepower accelerates churn prediction with AI-powered Aura365

5
weeks ramp-up cut
24%
agent efficiency gain
Automotive
Banking & NBFC

Horsepower improves agent efficiency by 24% with AI Assist

55%
better collection rate
50%
AHT cut
Automotive
Banking & NBFC

Horsepower boosts collection rate by 55% with AI

8.8×
ROI
48%
higher engagement
Banking & NBFC

Microfinance NBFC boosts engagement with Voice AI Automation

₹465Cr
loanbook
₹61.6L
OpEx saved
Banking & NBFC

Indian Bank optimizes collections with Voice AI

64.80%
OpEx saved
16%
PTP gain
Banking & NBFC

South India's leading gold loan company reduces OpEx with Voice AI

Enhance Your Customer Experience Now

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