Agent Assist

AI Copilot for Agents – Real-Time, Always-On, Game-Changing

Real-time suggestions while agents talk

No typing—auto notes, summaries, and actions

Prompts and workflows that guide every agent

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Empower Agents. Enhance Every Interaction.

18%

More Efficient Agents

70%

Faster New Agent Ramp-up

30%

Higher CSAT on Chats

120s

Drop in AHT

Real-Time Query Resolution

Answer every customer. With your AI co-pilot.

AI copilots listen as customers speak: surfacing account info, suggesting responses, and even auto-filling tickets in real time. No hold music, no escalations. Just first-call resolution at scale.

AI-Powered Agent Assistance

Let AI do the thinking. Let humans do the connecting.

Real-time copilots handle the research, responses, and repetitive tasks- so your agents can focus on empathy, clarity, and real conversation. Less mental load, more human touch.

Cross-Industry Support Automation

Banking queries. Telecom issues. E-commerce returns. One single Solution.

Whether it’s resolving a dispute or booking a health test, our domain-trained voice AI adapts to any industry- automating repetitive support flows with human-like precision.