Insurance

Smarter Insurance starts with Agentic AI

From claims to renewals, Gnani’s AI agents automate conversations, boost satisfaction, and cut costs, across every policy holder touchpoint.

Agentic AI for Insurance
 Problems
40% Insurances lapse
$15B+ Outreach Costs
  Impacts
10x Outreach Increase
70% Opex Reduction

Automate Every Process

40+ languages including 12+ Indian languages

Marketing & Sales

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What We Solve

Gnani’s agents qualify leads, pitch the right plans, and follow up instantly, so your sales team closes more, faster, with zero manual chase.

3% additional conversion
2% Revenue Uplift
10M+ calls
Marketing and Sales

Customer Engagement

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What We Solve

Gnani’s agents keep every customer informed, assured and engaged across channels using real-time conversations that feel personal at every step.

3x Faster Activation
20% CSAT Improvement
30% Lower Drop-offs
Customer Engagement in Insurance with Agentic AI

Customer Support

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What We Solve

Gnani’s agents handle claims, queries and policy changes instantly so your support team delivers faster resolutions without the wait.

40% Opex Reduction
75% First call Resolution
30+ Languages supported
Customer Support in Insurance with Agentic AI

Renewals

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What We Solve

Gnani’s AI agents nudge, remind, and renew- so no policy lapses, no lost revenue, just seamless retention at scale.

12M+ Totals renewals handled
60% Opex Reduction
10M+ Automated conversations
Boosting Renewals with Agentic AI

Analytics

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What We Solve

Gnani’s agents capture every call detail, auto-flag compliance risks and deliver insights so your QA and analytics teams stay always audit ready.

20%+ better script adherence
10% AHT Reduction
60% Opex Reduction
Analytics with Agentic AI

Boost Your ROI with Agentic AI

8-12x
RoI
Drive Efficiency across CX
Hire AI Agents to automate and reduce OpEx at scale across business processes
$10B
Revenue Impact
Ten Billion Reasons to Believe
Agentic AI has already put an extra $10B on our clients’ books, yours could be next.

Our Deployment Journey

Identify

  • Lock success metrics and target use cases

  • Access checklist for data, systems, and owners

  • Timeframe: Days 1 to 2

Step 1

Configure and Connect

  • Set up RAG knowledge, prompts, and policies

  • Connect channels and sandbox environments

  • Timeframe: Days 6 to 10

Step 3

Scale Up

  • Add use cases, languages, and volumes

  • Automate reporting and optimization cadence

  • Timeframe: Week 3 onward

Step 5
Step 2

Map with Experts

  • Design flows, intents, and guardrails

  • Integration plan for CRM, telephony, and APIs

  • Timeframe: Days 3 to 5

Step 4

Test and Go Live

  • UAT with pilot cohort and agent training

  • QA, analytics dashboards, and compliance checks

  • Timeframe: Days 11 to 14

Success Stories

5%
enrollment increase
50s
AHT reduction
Insurance
BPOs

Large US-based Healthcare BPO boosts enrollments with AI-powered Agent Assist

7.20%
PTP rate
360.9 Cr
portfolio
Insurance

Top 3 General Insurance Company in India boosts 2W policy renewals with Voice AI

2.80%
PTP rate
2630.2 Cr
portfolio
Insurance

Top 3 General Insurance Company in India slashes OpEx with Voice AI

1.30%
conversions gain
44%
OpEx saved
Insurance

Top 5 Life Insurance Company revives lapsed policies with Voice AI

0.95 Cr
renewals/month
59%
OpEx saved
Insurance

Top 5 Life Insurance Company streamlines renewals and compliance

2.5x
faster onboarding
60%
lower cost
Insurance

Top 5 Life Insurance Company fast-tracks onboarding with Voice AI

Enhance Your Customer Experience Now

Gnani Chip