Glossary

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Penetration Testing

Simulated cyber attacks evaluating system security identifying vulnerabilities.

Security & Privacy

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PCI DSS (Payment Card Industry Data Security Standard)

Security standards for organizations handling credit card information.

BFSI & NBFC

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Performance Tuning

Process optimizing system configurations achieving better performance.

Performance & Optimization

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Phoneme

Smallest unit of sound in speech changing word meaning.

Voice AI & Speech Technology

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Post-Due Recovery

Automated processes and systems collecting overdue payments from borrowers.

BFSI & NBFC

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One-Shot Learning

Machine learning approach where models learn tasks from example.

Large Language Models & Transformers

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Operational Excellence

Business philosophy focused on continuous improvement delivering maximum value.

Business Process Terms

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Pattern Recognition

AI system ability to identify regularities and trends data.

Core AI & Machine Learning

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Overfitting

When models perform well on training data but poorly on new data.

Core AI & Machine Learning

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Patient Engagement

Tools and strategies involving patients actively in healthcare journey.

Healthcare AI

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NPS (Net Promoter Score)

Metric measuring customer loyalty likelihood to recommend company.

Customer Experience & Contact Center

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Payment Gateway

Technology processing and authorizing digital payments between customers merchants.

BFSI & NBFC

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