$6B Leading Indian Bank transforms collections with voice AI
Multilingual Collections Success
AI-powered automation helped a leading Indian Bank achieve a 55% collection rate across diverse loan categories at scale.
$1B
Loanbook
10Cr
Conversations
24/7
AI engagement
55%
Collection rate
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A leading private bank sought to optimize collections while reducing costs and increasing efficiency across diverse loan portfolios. Gnani.ai delivered Collect365-powered automation for multilingual outreach.
Rolled out voice bots for overdue and bounced-cheque reminders across multiple segments with minimal agent involvement.
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Rolled out voice bots for overdue and bounced-cheque reminders across multiple segments with minimal agent involvement.
Rolled out voice bots for overdue and bounced-cheque reminders across multiple segments with minimal agent involvement.
Automated 24/7 reminders, escalations, and performance tracking with compliance-ready frameworks.
The solution delivered higher engagement, cost savings, and improved recovery consistency across all segments.
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