Tessolve boosts digital engagement with AI chat
Engagement performance metrics
AI-driven web chatbot increased user engagement, improved SQL quality, and reduced manual dependency.
60K+
chats/month
80%
FCR
0.5×
conversion gain*
30%
SQL lift
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A global semiconductor engineering company struggled to convert website traffic into qualified leads and provide timely responses to prospects. Manual dependency created delays and inconsistent experiences. Gnani.ai introduced an AI-driven chatbot to resolve these challenges.
The chatbot managed over 60K monthly conversations, covering queries related to products, services, and careers without human intervention.
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AI-driven intent recognition ensured 80% first-chat resolution, reducing response time and improving user experience.
Lead qualification was automated through dynamic questioning, supported by integrated lead scoring for sales prioritization.
Enabled multilingual interactions with full CRM sync, ensuring real-time visibility and faster follow-ups on potential opportunities.
This solution improved website engagement speed and reliability while cutting down operational dependency.
