Top 5 Life Insurance Company streamlines renewals and compliance
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Core renewal stats
Automation of renewal, KYC & compliance campaigns produced significant increase in renewals, cost savings, and operational efficiency.
0.95 Cr
renewals/month
59%
OpEx saved
0.62×
efficiency gain*
15.4×
ROI
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A major life insurer in India sought to enhance customer retention and compliance across policy renewals, KYC, and certificate follow-ups. Manual processes resulted in high costs, missed renewals, and low engagement. Gnani.ai's Renewal365 was brought in to automate these workflows.
Over 800K policyholders were contacted through automated calls, capturing intent in real time and reducing manual dependencies for renewals and compliance.
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Over 800K policyholders were contacted through automated calls, capturing intent in real time and reducing manual dependencies for renewals and compliance.
Over 800K policyholders were contacted through automated calls, capturing intent in real time and reducing manual dependencies for renewals and compliance.
Performance dashboards and smart prioritization helped target high-value or at-risk customers, ensuring optimal resource allocation and better compliance turnaround.
These initiatives automated and optimized policy renewals and compliance outreach, reducing manual effort while maintaining regulatory consistency.
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