Aye Finance streamlines multilingual collections and acquisition
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Key metrics overview
Automation across collections and acquisition drove high monthly collections, cost savings, and language localization.
41.84 Cr
collections/month
1.44 Cr
OpEx saved
0.034×
cost-to-collection ratio
8+
languages
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A leading Indian microfinance institution with pan‑India presence faced manual, multilingual operational challenges in acquisition and collections. Gnani.ai’s voice‑AI helped it automate collections, lead qualification, and repayment reminders across 8+ languages.
AI-powered voice bots handled multilingual interactions for pre-due and post-due reminders, significantly reducing delays and improving borrower compliance rates.
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AI-powered voice bots handled multilingual interactions for pre-due and post-due reminders, significantly reducing delays and improving borrower compliance rates.
AI-powered voice bots handled multilingual interactions for pre-due and post-due reminders, significantly reducing delays and improving borrower compliance rates.
Risk-based segmentation enabled tailored communication strategies for different borrower profiles, resulting in higher engagement and better repayment outcomes.
These automation initiatives delivered high‑scale coverage with personalized, multilingual outreach, improving efficiency and reach.
