Top Success Story

Bank of Baroda cuts call costs with AI-powered Voice Biometrics

Bank of Baroda implemented Gnani.ai’s Armour365 to reduce authentication time by 50s per call, saving 15% cost and improving CSAT by 24%.

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50s
time saved per call
15%
cost saved per call
24%
CSAT increase
Casestudies
Testimonials
All Usecases
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5.08 Cr
revenue
34%
engaged
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Brigade Group drives real estate revenue with Voice AI

72K+
tickets/month
2.3×
better ASR
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India's biggest Consumer Durable company automates service ticketing with Voice AI

26.6 L
revenue up
6.7 L
OpEx saved
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Leading MSME Loan company scales lead qualification with Voice AI

37.90%
first-call connect
6.7×
ROI
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Home First slashes collections cost with Voice AI

2.30%
revenue gain
500K+
conversations
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Home First scales lead generation with Voice AI

4.6 Cr
monthly recovery
6.1×
ROI
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Leading MSME Loan NBFC drives recovery with Voice AI

12.70%
CSAT completion
49.40%
response lift
Telecom
Customer Experience
Marketing & Sales

Sun Direct boosts CSAT engagement with Voice AI

1.28 Cr
revenue uptick
12.2×
ROI
Telecom
Collections

Sun Direct boosts renewals with Voice AI

4.2×
ROI
26%
CSAT boost
Banking & NBFC
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Poonawalla boosts onboarding efficiency with Voice AI

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