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Customer Experience

HomeBlogArchive by Category "Customer Experience"
generative AI for customer retention
Artificial Intelligence, Customer Experience, Generative artificial intelligence

Boosting Telecom Customer Retention Rates with Generative AI

Avatar Written by Anwesha PaulSeptember 27, 2023
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AI-powered agent assist software
Agent Assist, Customer Experience, customer service platform, Generative artificial intelligence

How Generative AI Enhances Agent Assist Software

Avatar Written by Anwesha PaulSeptember 21, 2023
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Customer Experience, customer service platform, Omnichannel Analytics, Voice Biometrics

How A Unified CX Platform Delivers the Most Consistent CX

Avatar Written by Anwesha PaulAugust 9, 2023
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Recent Posts

  • The Hidden Cost of Manual Customer Interactions: How Much is Your Business Losing?
  • Blind Spots in Your Customer Journey: Uncovering the Gaps with Post-Facto Analysis 
  • How Conversational AI Can Prevent Customer Drop-offs in Banking Applications 
  • Here’s How Small Language Models (SLMs) are Transforming Customer Experiences in the BFSI Industry 
  • The Future of Loans: AI-Powered Lending

Categories

  • Agent Assist 7
  • Artificial Intelligence 68
  • Automotive Industry 4
  • Banking and Insurance 12
  • Bot Builder 7
  • Business Hacks 21
  • chatbot 13
  • Contact Center Automation 24
  • Conversational AI 93
  • Conversational Marketing 1
  • Conversational UI 1
  • Customer Experience 3
  • Customer Service Automation 25
  • customer service platform 9
  • Ethics in AI 1
  • Generative artificial intelligence 28
  • Healthcare 5
  • information security 1
  • LLM 2
  • Natural Language Understanding 9
  • News & Announcements 6
  • News Roundup 2
  • NLP 8
  • Omnichannel Analytics 13
  • Omnichannel Strategies 6
  • Research Papers 1
  • security compliance 1
  • Speech Recognition 4
  • Speech To Text 3
  • Text To Speech 4
  • Uncategorized 8
  • Voice Biometrics 16
  • voice bots 3
  • voice chatbots 2
  • Voice Technology 8
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