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Written by Nikitha PrabhuJune 12, 2025 The AI solutions in financial services landscape is experiencing an unprecedented transformation. As artificial intelligence continues to reshape how banks, credit unions, and fintech companies operate, one question remains at the forefront of every executive’s mind: How do we measure the real return on investment from our AI initiatives? For
Written by Nikitha PrabhuJune 11, 2025 In today’s hyper-competitive digital landscape, businesses can no longer afford to deploy mediocre AI solutions. The difference between market leaders and laggards often comes down to one critical factor: rigorous benchmarking practices that ensure consistent, superior performance. At Gnani.ai, we’ve transformed benchmarking from a simple quality check into a strategic
Written by Nikitha PrabhuJune 10, 2025 The enterprise technology landscape demands adaptability. While 73% of executives cite improved customer experience as their top business priority, only 23% feel confident their current technology stack can deliver the personalization and responsiveness modern customers expect. This gap represents a critical challenge—and an enormous opportunity for organizations ready to embrace
Written by Pallavi CJune 3, 2025 In the rapidly evolving world of artificial intelligence, the ability to maintain meaningful, coherent conversations across multiple interactions has become the holy grail of conversational AI. While many platforms struggle with context loss and fragmented exchanges, Inya.ai has cracked the code with its revolutionary approach to context retention. This breakthrough
Written by Shivam SaxenaMay 29, 2025 The Indian tech ecosystem is going to play a very critical role in Agentic AI for the year 2025. As a leader in the Agentic AI space, we have seen firsthand how conversational AI agents revolutionizing customer support, collections, and lead generation. At Gnani.ai, we’re at the forefront, crafting AI
Written by Nikitha PrabhuMay 23, 2025 The landscape of customer service technology has undergone a dramatic transformation over the past decade. While traditional Interactive Voice Response (IVR) systems have long been the backbone of automated customer interactions, a new generation of AI-powered solutions is challenging the status quo. At the forefront of this revolution stands Inya.ai, representing a
Written by Shivam SaxenaMay 21, 2025 Picture this: by 2025, an estimated 95% of all customer interactions will be AI-mediated, fundamentally transforming how businesses connect with their customers. This isn’t just another tech prediction—it’s an imminent reality reshaping the entire customer experience landscape. As businesses across industries race to integrate AI technologies into their customer service
Written by Shivam SaxenaMay 19, 2025 The financial lending landscape is undergoing a radical transformation. With digital lending in NBFCs projected to grow at a CAGR of 25% through 2025, organizations embracing AI-powered lending strategies are positioned to capture unprecedented market share. But are you equipped with the right playbook to leverage this technology. Have you
Written by Shivam SaxenaMay 13, 2025 The banking industry is witnessing a fundamental shift in how customer relationships are built and maintained. At the core of this transformation lies Conversational AI in Banks that’s reshaping customer interactions from routine transactions to complex financial decisions. Introduction: The Banking Customer Experience Revolution Are you still making your banking
Written by Shivam SaxenaMay 9, 2025 Have you ever wondered how banks manage to navigate the labyrinth of ever-changing regulations while still maintaining efficient operations? In an industry where a single compliance slip-up can result in millions in fines, financial institutions are under immense pressure to get it right every time. The banking sector faces a
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