The enterprise technology landscape demands adaptability. While 73% of executives cite improved customer experience as their top business priority, only 23% feel confident their current technology stack can deliver the personalization and responsiveness modern customers expect. This gap represents a critical challenge—and an enormous opportunity for organizations ready to embrace

The landscape of customer service technology has undergone a dramatic transformation over the past decade. While traditional Interactive Voice Response (IVR) systems have long been the backbone of automated customer interactions, a new generation of AI-powered solutions is challenging the status quo. At the forefront of this revolution stands Inya.ai, representing a