Agentic AI automating complex workflows, illustrating AI-driven process automation in action.
Automate365, Banking and Insurance, Conversational AI, Customer Experience, Natural Language Understanding, Uncategorized, voice bots, Voice Technology

What is Agentic AI and Why It’s the Next Big Thing

Avatar Written by Shivam SaxenaJanuary 27, 2025

What is Agentic AI?  Agentic AI refers to artificial intelligence systems that can operate independently, making decisions and taking actions without constant human input. Unlike traditional AI, which relies on predefined rules and instructions, Agentic AI adapts to its environment, learns from interactions, and solves problems dynamically. This ability to

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Artificial Intelligence, Conversational AI, Natural Language Understanding, NLP

One of the Highest-Ranking NLU Engines to Make Your CX Seamless

Saptarshi Sarkar Written by Saptarshi SarkarAugust 23, 2023

Natural Language Understanding (NLU), a subset of Natural Language Processing (NLP), aims to close the communication gap between humans and computers. In essence, NLU gives computers the ability to understand the meaning, context, and intent of words and phrases in addition to simply recognizing them.   By enabling computers to comprehend

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conversational AI tech
Artificial Intelligence, Bot Builder, Contact Center Automation, Generative artificial intelligence, Natural Language Understanding, Speech Recognition, Voice Biometrics

Gnani.ai Empowers Business Growth Through Their Industry-Leading Tech Capabilities

Saptarshi Sarkar Written by Saptarshi SarkarAugust 16, 2023

The conversational AI tech market is supposed to grow from US$9.6 billion in 2023 to US$47.6 billion in 2033. Gnani.ai has been part of this market for a while and has taken many technical leaps in this time.  As research and innovation continued at Gnani.ai, they were soon far ahead

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Ethical voice AI for empowered customer communications
Artificial Intelligence, Conversational AI, Natural Language Understanding

Advancing Ethical Voice AI: Empowering Responsible Communication

Avatar Written by Gnani MarketingJuly 26, 2023

In recent years, the rapid advancement of Artificial Intelligence (AI) has been nothing short of revolutionary. Various AI models have gained immense popularity and are transforming the way we interact with technology. However, amidst this unprecedented progress, concerns about ethics in machine learning have emerged. As AI increasingly impacts real-world

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Natural Language Understanding for businesses
customer service platform, Generative artificial intelligence, Natural Language Understanding, NLP, Speech Recognition

Natural Language Understanding (NLU): Revolutionizing AI’s Understanding of Human Language

Avatar Written by Gnani MarketingJuly 25, 2023

In the realm of artificial intelligence (AI), language serves as a formidable tool, enabling seamless interactions between humans and machines. One crucial aspect that empowers AI to comprehend human language is natural language understanding (NLU). NLU plays a pivotal role in converting natural language into a structured format, facilitating tasks

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How automation makes debt collection easier
Contact Center Automation, Conversational AI, Natural Language Understanding, NLP

Making Debt Collection Easier with Automation

Avatar Written by Gnani MarketingJuly 17, 2023

How do automated call notes, call summaries, and call disposition benefit debt collection businesses? It has been found that automating debt collection has numerous benefits over manual collections. How Debt Collection Agent Efficiency Is Improved and AHT Is Decreased by Automated Call Wrap-Up Time is critical in the hectic business

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How omnichannel bots enhance debt recovery
chatbot, Natural Language Understanding, Omnichannel Strategies

How Omnichannel Bots Enhance Debt Recovery

Avatar Written by Gnani MarketingJuly 17, 2023

Debt collection businesses can gain a lot from omnichannel bots, such as SMS, phone, and chatbots. Let’s look at how they influence the effectiveness and efficiency of debt collection attempts. Omnichannel debt collection bots enhance connectivity ratio By enabling 24/7 accessibility, bots raise the likelihood of engaging with debtors. Automated

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Conversational AI: Meaning, Definition, Process, and Examples
Artificial Intelligence, Conversational AI, Healthcare, Natural Language Understanding

Conversational AI: Meaning, Definition, Process, and Examples

Avatar Written by Gnani MarketingOctober 31, 2022

An In-Depth Guide to Conversational AI Conversational AI is a subset of artificial intelligence that enables human-to-machine conversation. It makes interacting with computers more natural and intuitive for users. The technology has been around for ages but only recently gained popularity as it became more accessible to consumers. This blog

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