Rise in Voice commerce & The Role of Conversational AI in it
“Hey Alexa, buy more detergent powder”
That’s mostly it and you’re done shopping! Over the past few years, e-commerce has evolved to be one of the primary modes of shopping. And now, consumers don’t even have to sit and type names to search for products and services. According to the Digital 2021 report, the increases in e-commerce adoption since the start of the COVID-19 pandemic show no signs of abating, even as movement restrictions come and go.
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