A no-code/low-code chatbot is a ready-to-use computer program that provides support by automating tasks for you. You don’t have to create it yourself because there is a platform, a no-code bot builder, providing an interactive interface to your customers with visual elements that lets you drag and drop the features you want. Choosing a no-code voice bot builder platform gives you a lot of control over bot customization channels.
It is a smart solution for companies that don’t have or don’t want to use their resources to make chatbots from scratch. The low-code approach is becoming popular because it lets non-technical developers without expertise create software applications to meet their needs. Customers with little or no knowledge of coding can use these intuitive interfaces to make mobile apps, websites, and more.