gnani and transcosmos america partnership
News & Announcements

Gnani.ai and transcosmos Partner to Deliver Exceptional CX with Conversational AI in Global Contact Centers

We’re thrilled to announce our strategic partnership with transcosmos, Inc. (TYO: 9715), a US-based regional and global leader in BPO and the contact center industry. Transcosmos Inc and Gnani.ai — leaders in their respective industries — will leverage each other’s technology and business strengths to provide optimal services for customers. The partnership agreement will also enable customer-centric businesses in North America to rapidly adopt digital and automation technologies and offer a flawless customer experience for nurturing customer journeys through contact center operations.

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Gnani Microsoft
News & Announcements

Our Entire Conversational AI Suite Is Now Available On Microsoft Azure Marketplace!

Microsoft Azure customers worldwide now gain access to Gnani.ai’s cutting-edge Speech Analytics, Voice AI-led Virtual Assistant, and Voice Biometrics to take advantage of the scalability, reliability, and agility of Azure to drive application development and shape business strategies.

Gnani.ai a global frontrunner in Conversational AI and customer service automation today announced the availability of its cutting-edge products – assist365™ (Voice-AI led Omnichannel Virtual Assistant), aura365™ (Omnichannel Analytics), and armour365™ (Voice Biometrics) in the Microsoft Azure Marketplace, online store providing applications, and services for use on Azure.

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News & Announcements

The Power of a Million Voice Interactions a Day – A New Feather in Cap

Automating customer interactions at scale for various use cases across industries can be a difficult technical problem to solve. Especially, when you are building customized AI/ML-based voice-bot solutions for multiple languages, dialects, and use cases.

Gnani.ai is thrilled to announce that we have consistently automated over a million customer voice call interactions every day over the last few weeks. Yes, you have read it right! One million voice calls between our conversational AI bots and customers without ‘zero’ human agents involved.

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