What are Debt Collecting Chatbots

Debt-collecting chatbots are artificial intelligence (AI) software used for various purposes, including debt collection. They work by automatically gathering information about the debtor and the debt they owe, as well as their payment history and other details related to their account. This information is then compiled into a report that can be sent to the debtor’s employer, credit card company, or other third-party debt collectors.

Companies in any industry can use them, but they’re most often found in the financial services and insurance industries.