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Written by Shivam SaxenaMay 6, 2025 In today’s digital-first world, what makes a customer choose one bank over another? Is it just the interest rates and fee structures, or is there something more fundamental at play? 86% of consumers report that personalization plays a crucial role in their purchasing decisions according to McKinsey’s latest research on
Written by Shivam SaxenaMay 6, 2025 Are Traditional Banking Assistants Falling Short of Modern Customer Expectations? Have you ever found yourself trapped in an endless loop with a Voice AI in banking, desperately trying to resolve an issue that requires human understanding? You’re not alone. While traditional chatbots have served as the first wave of digital
Written by Shivam SaxenaMay 2, 2025 Every inquiry is a potential lead- but slow lead qualification can mean lost opportunities. In the hyper-competitive arena of B2B SaaS, where every second counts and every opportunity must be seized, the way companies identify and prioritize their potential customers is paramount. For far too long, ai lead qualification has
Written by Shivam SaxenaMay 2, 2025 Ever feel like you’re on the cusp of something truly game-changing? That’s the buzz around Agentic AI in customer experience. It’s not just a minor tweak—it’s a fundamental shift in how businesses connect with the people who matter most: their customers. Ready to dive into how Inya.ai is leading this
Written by Shivam SaxenaApril 30, 2025 The fintech ecosystem is no stranger to transformation. But as the pressure to scale intensifies—amid rising fraud risks, stricter compliance mandates, and evolving customer expectations—traditional methods of customer engagement and operational support are being pushed to their limits by AI in Fintech. Enter AI in fintech—not just as a buzzword,
Written by Shivam SaxenaApril 30, 2025 Leads are the heart of your B2B sales engine. But sometimes, it can feel like they’re stuck in traffic… Cold outreach? It’s like trying to find your way through a maze. In today’s competitive market, every lead matters—and every minute counts. For B2B startups navigating rapid growth and limited resources,
Written by Vaishakh KPApril 24, 2025 Curious, how Voice AI is reshaping customer retention in the BFSI sector? Voice AI is reshaping customer retention in BFSI by offering personalized, instant support that enhances customer experience and builds trust. This leads to stronger, long-term relationships. Let’s dive in and discover how this technology is turning everyday interactions into
Written by Shivam SaxenaApril 8, 2025 With the rise of consumer expectations, a single negative experience can lead to customer loss. One bad experience is all it takes for 72% of customers to start looking elsewhere. With Voice AI, they are transforming the way they collect and analyse customer feedback. This innovative approach not only enhances
Written by Vaishakh KPApril 3, 2025 Struggling with Late Payments? Can Voice AI Agents Make Debt Collection Easier? Debt collection has always been a complex process, requiring continuous follow-ups, compliance adherence, and customer engagement. Traditional collection methods, such as manual phone calls and letters, often fail to produce desired results due to inefficiency and high operational
Written by Shivam SaxenaApril 2, 2025 Voice AI is transforming marketing by enabling business to interact with customers through personalized multilingual interactions. Here’s how Voice AI Agent is being used in marketing. The History of Voice AI The Early Days, while building the Basics Voice AI began its journey with simple Voice AI agent systems
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