Startup sales team using AI tools for B2B lead generation, with dashboards showing real-time prospect insights.
Automate365, Banking and Insurance, Conversational AI, Customer Experience, Voice AI, voice bots, Voice Technology

AI Agents for B2B Lead Generation: A Step-by-Step Guide 

Avatar Written by Shivam SaxenaApril 30, 2025

Leads are the heart of your B2B sales engine. But sometimes, it can feel like they’re stuck in traffic… Cold outreach? It’s like trying to find your way through a maze. In today’s competitive market, every lead matters—and every minute counts. For B2B startups navigating rapid growth and limited resources,

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Healthcare professional interacting with a virtual assistant interface, representing AI in healthcare for patient engagement and automation.
Assist365, Automate365, Contact Center Automation, Conversational AI, LLM, Omnichannel Analytics, Voice AI, voice bots, Voice Technology

The Future of Patient Engagement: AI Agents in Healthcare with Inya.ai

Avatar Written by Shivam SaxenaApril 30, 2025

 The healthcare industry is at a pivotal moment, with a shift towards more continuous, proactive, and patient-centered care. This change moves away from the traditional model of episodic treatment to one that focuses on keeping patients engaged and involved in their health every step of the way. In this evolving

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Boost your upselling potential with Voice AI powered by Agentic AI for smarter, proactive sales conversations.
Assist365, Automate365, Conversational AI, Customer Experience, Omnichannel Analytics, Voice AI, voice bots

Maximize Voice AI for Upselling with Agentic AI Approach

Avatar Written by Shivam SaxenaApril 29, 2025

As voice AI technology continues to advance, its application in upselling is transforming the way businesses engage with customers. This innovation is reshaping sales strategies and enhancing customer interactions across various sectors. Let’s look into it…!!  History of voice AI for upselling  The initial use of voice AI in sales

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A Voice AI agent optimizing marketing strategies through AI-driven customer interactions and personalized engagement.
Automate365, Banking and Insurance, Conversational AI, Customer Experience, voice bots, Voice Technology

Transform Your Marketing Tactics with Voice AI Technology

Avatar Written by Shivam SaxenaApril 2, 2025

Voice AI is transforming marketing by enabling business to interact with customers through personalized multilingual interactions. Here’s how Voice AI Agent is being used in marketing.   The History of Voice AI  The Early Days, while building the Basics  Voice AI began its journey with simple Voice AI agent systems

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Voice-to-Voice AI Technology, featuring an AI agent, voice generator, and Agentic AI for seamless communication.
Agent Assist, Armour365, Assist365, Automate365, Contact Center Automation, Conversational AI, Customer Experience, voice bots, Voice Technology

Voice to Voice AI Technology: How It Works & Why It’s a Game-Changer

Avatar Written by Vaishakh KPMarch 21, 2025

As digital assistants and AI-based communication evolve rapidly, voice to voice AI is transforming how we interact with technology. Let’s dive into how this innovation is reshaping communication and impacting various industries.  The Evolution  It has advanced significantly over the years, thanks to improvements in voice recognition, deep learning, and

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AI Strategies To Handle Calls
Assist365, Automate365, Banking and Insurance, Conversational AI, Uncategorized, voice bots, Voice Technology

Cut Average Handle Time, Not CX: Proven AI Strategies to Handle Calls

Avatar Written by Vaishakh KPMarch 21, 2025

How do you keep customers happy while resolving their issues quickly? In today’s fast-paced business environment, this question is more relevant than ever. Customer experience (CX) is the defining factor that separates thriving companies from the rest. Customers expect quick resolutions, but they also value personalized and thoughtful service. Finding

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"Infographic showing 10 key metrics for measuring Voice AI success in a business setting.
Assist365, Automate365, Contact Center Automation, Conversational AI, voice bots, Voice Technology

10 Key Metrics You Need to Know for Measuring Voice AI Success

Avatar Written by Shivam SaxenaFebruary 19, 2025

Voice AI is rapidly changing the businesses, especially those in the Banking, Financial Services, and Insurance (BFSI) sector, interact with customers. The global voice-based customer service market is predicted to reach a great height, highlighting the increasing adoption and potential of voice agents to improve customer engagement and drive conversions.   The

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Automate365, Banking and Insurance, Conversational AI, Customer Service Automation

Customer Service Automation: Benefits & Practical Examples

Avatar Written by Vaishakh KPFebruary 18, 2025

Customer expectations are higher than ever. Businesses must provide instant, efficient, and personalized support to stay competitive. Customer service automation is at the forefront of this transformation, using AI-driven customer support to streamline interactions, reduce response times, and enhance customer satisfaction. With AI in customer service, organizations can automate routine

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AI-powered customer support automation enhancing customer experience with seamless interactions.
Agent Assist, Armour365, Assist365, Automate365, Banking and Insurance, Conversational AI, LLM, Omnichannel Analytics, Uncategorized, voice bots, Voice Technology

AI-Driven Contact Centers: Best Practices for Superior Customer Experience

Avatar Written by Shivam SaxenaFebruary 17, 2025

Contact center automation is transforming customer service by leveraging Gen-AI, LLMs, SLMs and ASR. Businesses can enhance efficiency, reduce costs, and improve customer experience (CX) by integrating AI automation into their contact center operations. This ultimate guide explores everything you need to know about contact center automation, from its key

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Reasons to Integrate Agentic AI
Conversational AI, LLM, Uncategorized

10 Powerful Reasons to Integrate Agentic AI in Customer Support

Avatar Written by Vaishakh KPFebruary 6, 2025

Customer support is evolving rapidly. What once relied on human agents and scripted bots is now shifting towards Agentic AI—a groundbreaking approach to AI-powered customer support that enables real-time decision-making, independent task execution, and seamless customer interactions. But what makes Agentic AI different from traditional AI agents? And why should

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