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Written by Nikitha PrabhuMay 6, 2025 History of Agentic AI for Customer Engagement Before digital technology, customer engagement relied on personal, face-to-face interactions, in-store visits, and direct consultations—fostering trust and personalization. Businesses used phone calls for quicker communication, though these were limited to business hours and staff availability. Postal mail, including catalogs and direct campaigns, was
Written by Nikitha PrabhuMay 5, 2025 When we think of automation, most minds jump to the usual suspects: repetitive data entry, standard customer service queries, and basic scheduling tasks. But intelligent automation has evolved far beyond these routine functions. Powered by advanced AI, today’s platforms—like Inya.ai—enable businesses to streamline complex, contextual, and even creative tasks that
Written by Nikitha PrabhuMay 5, 2025 Workday is a never-ending cycle of repetitive tasks, pulling you away from more strategic and impactful work? In the fast-paced world of financial services, this feeling is often amplified. The sheer volume of data, the intricate regulatory landscape, and the need for meticulous accuracy can lead to operational bottlenecks and
Written by Nikitha PrabhuMay 5, 2025 Ever considered the true potential of artificial intelligence within your organization, moving beyond the conventional realm of customer support? The technology underpinning intelligent agents has evolved exponentially, transcending basic query answering to become a powerful catalyst for driving revenue, optimizing financial processes, and enhancing overall customer lifecycle management. Imagine AI
Written by Shivam SaxenaMay 2, 2025 Unlock the future of HR with Inya.ai’s intelligent Agentic AI-powered employee support agents. Discover how seamless automation and human-like support can elevate your workforce experience. Let’s dive in and explore how you can empower your most valuable asset-your people-with next-generation AI. The History of AI powered Employee Support Agent AI-powered
Written by Shivam SaxenaMay 2, 2025 Every inquiry is a potential lead- but slow lead qualification can mean lost opportunities. In the hyper-competitive arena of B2B SaaS, where every second counts and every opportunity must be seized, the way companies identify and prioritize their potential customers is paramount. For far too long, ai lead qualification has
Written by Shivam SaxenaMay 2, 2025 Ever feel like you’re on the cusp of something truly game-changing? That’s the buzz around Agentic AI in customer experience. It’s not just a minor tweak—it’s a fundamental shift in how businesses connect with the people who matter most: their customers. Ready to dive into how Inya.ai is leading this
Written by Shivam SaxenaApril 30, 2025 Ever felt like the perfect candidate slipped through your fingers? You’re not alone. When hiring moves too slowly or feels disjointed, it’s not just frustrating — it quietly chips away at momentum. Onboarding gets delayed, candidates lose interest, and teams wait longer to get the support they need. And while
Written by Shivam SaxenaApril 30, 2025 The fintech ecosystem is no stranger to transformation. But as the pressure to scale intensifies—amid rising fraud risks, stricter compliance mandates, and evolving customer expectations—traditional methods of customer engagement and operational support are being pushed to their limits by AI in Fintech. Enter AI in fintech—not just as a buzzword,
Written by Shivam SaxenaApril 30, 2025 Leads are the heart of your B2B sales engine. But sometimes, it can feel like they’re stuck in traffic… Cold outreach? It’s like trying to find your way through a maze. In today’s competitive market, every lead matters—and every minute counts. For B2B startups navigating rapid growth and limited resources,
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