Trigger Workflows Mid-Call with Voice-Activated AI – Inya.ai
Agentic AI, AI Agents, Voice AI

Trigger Workflows Mid-Call with Voice-Activated AI – Inya.ai

Introduction: The Dawn of Conversational Automation The B2B SaaS landscape is experiencing a seismic shift. As businesses scramble to deliver exceptional customer experiences while maintaining operational efficiency, traditional call center models are rapidly becoming obsolete. Enter Voice-Activated AI—a revolutionary technology that’s transforming how enterprises handle customer interactions, automate workflows, and

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Regional Language AI Agents for the Next Billion – Inya.ai
AI Agents, Artificial Intelligence, Uncategorized, Voice AI

Regional Language AI Agents for the Next Billion – Inya.ai

The Untapped Digital Frontier Awaits The global digital revolution has reached an inflection point. While Silicon Valley giants continue to optimize for English-speaking metropolitan audiences, the real growth opportunity lies in the heartlands—regions where Hindi, Tamil, Telugu, Bengali, and dozens of other languages shape daily conversations. As we stand on

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Memory-Enabled AI Assistants That Remember Every Interaction – Inya.ai
Agentic AI, AI Agents, Uncategorized, Voice AI

Memory-Enabled AI Assistants That Remember Every Interaction

The Dawn of a New Era in Customer Engagement with Memory-Enabled AI Assistants In today’s hyper-connected digital landscape, customers expect seamless, personalized interactions across every touchpoint. Whether they’re reaching out via chat, voice, email, or social media, they want their service providers to remember who they are, what they need,

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Robot with financial symbols showcasing automation benefits in BFSI with a title "70% OpEx Reduction: How Automation Reorders the Cost for BFSI"
Agentic AI, AI Agents, Uncategorized, Voice AI

70% OpEx Reduction: How Automation Reorders the Cost for BFSI

The Banking, Financial Services, and Insurance (BFSI) sector stands at a critical juncture where traditional operational models are being challenged by digital transformation imperatives. As customer expectations soar and regulatory compliance becomes increasingly complex, BFSI organizations are discovering that automation isn’t just a technological upgrade—it’s a fundamental restructuring of their

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A happy customer rating support agents on a digital screen with emojis and stars, illustrating improved customer satisfaction through Gnani.ai at a leading bank.
Artificial Intelligence, Uncategorized, Voice AI

Customer Satisfaction Rises with Gnani.ai at Leading Bank

The Indian banking sector is experiencing an unprecedented digital revolution, and one institution has emerged as the clear leader in this transformation. Through a strategic partnership with Gnani.ai, India’s top bank has achieved remarkable cost savings while simultaneously elevating customer satisfaction to industry-leading levels. This case study reveals how cutting-edge

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Illustration of industry-specific AI systems powered by Small Language Models transforming workflows in healthcare, finance, retail, and more.
Artificial Intelligence, Voice AI

Revolutionizing AI with Industry-Specific Small Language Models

The artificial intelligence revolution has reached a critical inflection point. While enterprises across industries have invested billions in AI initiatives, 87% of organizations struggle to achieve meaningful ROI from their AI investments. The primary culprit? Generic, one-size-fits-all language models that lack the precision and specialization modern businesses demand. Enter Small

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Illustration of a woman using voice authentication on a mobile device for banking security.
Artificial Intelligence, Voice AI, Voice Biometrics

Voice Authentication: A Must-Have for Modern Banks

The banking industry stands at a crossroads. While digital transformation accelerates customer expectations traditional security measures are becoming increasingly inadequate. Password breaches cost the average enterprise $4.45 million annually, and customers abandon transactions when authentication becomes too cumbersome. Enter voice authentication—a revolutionary technology that’s reshaping how financial institutions secure customer

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How voice-based agents learn and improve over time using AI-driven feedback and contextual learning, powered by Inya.ai.
Agentic AI, AI Agents, Voice AI, voice bots

How Voice-Based Agents Learn and Improve Over Time

The landscape of artificial intelligence has undergone a remarkable transformation, with voice-based agents emerging as sophisticated digital companions that continuously evolve through advanced learning mechanisms. These intelligent systems have transcended their original role as simple command-response tools, developing into complex entities capable of understanding context, emotion, and nuanced human communication patterns. The

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