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Written by Shivam SaxenaMay 23, 2025 Have you ever wondered how insurance companies stay one step ahead of fraudsters draining billions annually? Insurance fraud costs the industry over $308.6 billion yearly in the U.S. alone, impacting premiums and trust. As a technology expert immersed in AI solutions, I’ve seen firsthand how insurers are leveraging cutting-edge tools
Written by Pallavi CMay 23, 2025 Remember when interacting with machines felt cold and mechanical? Text reigned supreme—command lines required precision, web chats lacked tone, and emails became endless threads. Human-computer interaction was functional, but far from natural—until multimodal conversations began to redefine how we engage with technology. Then came voice—a turning point. No more typing
Written by Shivam SaxenaMay 22, 2025 Have you ever waited on hold for 20 minutes just to get a simple insurance quote, only to be transferred between multiple agents who ask you the same questions repeatedly? You’re not alone. The traditional insurance quote process has long been a pain point for customers, creating friction that often
Written by Nikitha PrabhuMay 22, 2025 Testing and evaluating voice agents are essential for their success. As voice AI technology continues to evolve, ensuring that your voice agents perform as expected is crucial. In this guide, we’ll explore the unique aspects of voice AI testing and provide a framework for implementing an effective evaluation strategy, specifically
Written by Pallavi CMay 21, 2025 Unlock the future of business automation: What is Inya.ai, and how is this agentic AI platform redefining intelligent, human-like interactions? Let’s explore how no-code GenAI agents are transforming customer support, sales, and more-are you ready to dive in? Imagine the Agentic Future: Powered by No-Code AI Agents Imagine a world
Written by Shivam SaxenaMay 21, 2025 Insurers implementing automated claims solutions report operational cost reductions of 30-40% while simultaneously increasing productivity and service quality. In today’s digital-first world, the insurance industry faces unprecedented pressure to streamline operations, reduce costs, and enhance customer experiences. The challenge is enormous: insurance companies process thousands of claims daily, handle countless
Written by Shivam SaxenaMay 21, 2025 Today the financial landscape, artificial intelligence is fundamentally reimagining how mortgage lending operates. With 72% of consumers expressing a clear preference for personalized experiences and financial institutions successfully automating up to 97% of traditional mortgage workflows, we’re witnessing an unprecedented technological transformation in one of banking’s most complex processes. As
Written by Shivam SaxenaMay 21, 2025 Picture this: by 2025, an estimated 95% of all customer interactions will be AI-mediated, fundamentally transforming how businesses connect with their customers. This isn’t just another tech prediction—it’s an imminent reality reshaping the entire customer experience landscape. As businesses across industries race to integrate AI technologies into their customer service
Written by Shivam SaxenaMay 21, 2025 Insurance frauds cost companies approximately USD 6 billion annually, with insurers losing close to 10% of their overall premium collection to frauds. While technology has streamlined operations and improved customer experience, it has simultaneously opened new avenues for sophisticated fraud. According to the Coalition Against Insurance Fraud, fraud steals an
Written by Pallavi CMay 21, 2025 Can Voice Biometrics Security really slash fraud losses by 80% in the BFSI sector? Let’s dive into the future of secure banking and discover how this cutting-edge technology is transforming financial protection! Introduction: The Escalating Battle Against Financial Fraud The BFSI (Banking, Financial Services, and Insurance) sector is a crucial
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