What Is Voice Authentication and How Does Voice Authentication Work?
Voice authentication is a kind of biometric identification which uses the unique characteristics of a user’s voice to verify their identity. Voice authentication, as a system of recognition, compares a speaker’s voice using a database of recorded voices to determine whether it matches an existing voiceprint or voice data.
In some cases, voice authentication can also be used to verify if two people are speaking in unison; this makes it useful for applications like remote collaboration and other communication and verification systems where the users involved need to be sure of their identity, and that they’re speaking with one another and not someone else pretending to be them.
What are Some of the Uses of Voice Authentication Software?
Voice authentication is used in phone banking, call centers, healthcare facilities, and other recognition, verification and security systems where there’s a need to verify who you are before you can access sensitive information, data or services.
What Type of an Authentication Factor Is Voice Pattern Recognition?
Voice pattern recognition is a type of biometrics authentication factor. It uses voice recognition software to analyze and compare a person’s voice to any previously recorded system data template or samples. This type of authentication aims to verify that the identity of the user is, in reality, who the user claims to be.
Why Is Voice Authentication Software More Secure Than Other Authentication Systems?
Voice authentication is more secure than other authentication and recognition methods because it uses a person’s unique voiceprint for verification of their identity. This means some other user can’t be using your voiceprint to access your account, unlike other biometric security data systems and identifiers.
The verification technology is also more secure than passwords because it’s harder for hackers to steal your voiceprint or biometrics data and identity. A password can be stolen by someone who sees it, but a voiceprint must be recorded and saved for anyone else to access it.
Liveness Detection: A Weapon to Fight Voice Spoofing?
Liveness detection is a security method used to determine whether or not the voice being used in a call is coming from the user who is calling. It does this by detecting and using several factors of a person’s voice, including their breathing patterns, speech rate, and pitch.
In addition to this data, liveness detection also looks at how long it takes for the user on the other end of the call to respond after being prompted to speak by an operator or other speaker.
Liveness detection aims to ensure that no one else is impersonating another individual. In other words, it seeks to prevent someone from creating a fake account in another person’s name. This is especially important when sensitive information is being shared over the phone or when a customer experience revolves around using data to verify their identity before providing personal information.
Is Voice AI Safe?
A voice authentication software that’s using AI as a template for recognition is mostly safe from a user security standpoint. However, as with any other biometrics system, there are areas which need careful consideration. Voice-based security systems will, as time passes, keep offering a more personalized experience to its users, as they keep on improving their template to better identify and recognize users’ voice data. Moreover, a voice authentication software does not store the user’s audio files. Hence, the risk of security breaches is significantly reduced. The voiceprints used to record the voice features of a user are stored only on the user’s system.
Can Your Voice Still Be Hacked?
A tool like Gnani.ai’s Armour365 makes it really hard for a user’s voice to be hacked. It is able to detect and deflect attempts of identity theft by replays, mimicry, bots and more. Since this is a language agnostic tool that authenticates users using their voice features instead of traditional authentication methods like passwords or codes, it provides a much more secure authentication method. Hence, the chances of your voice hacked are reduced drastically.
How Does Armour365 Protect Your Business?
Armour365, the biometric solution, offers advanced fraud prevention and information security.
Armour365 Voice Biometrics employs over 300 proprietary audio features and is compatible with multiple contact center software providers.
The solution offers unparalleled security and customer experience (CX) for industries by utilizing features like anti-spoof layer, replay attack detection, and one enrollment.
Frequently Asked Questions
What is voice security or voice authentication?
Voice security is a technology that provides identity verification by analyzing the user’s voice. It can be used for both authentication and authorization purposes.
Can Voice Recognition Be Beaten?
Yes, voice recognition can be beaten. However, it is not easy to fool a voice biometrics security system. It requires advanced equipment and specific knowledge about the user whose identity you want to steal.
To test a voice authentication security system for yourself, visit armour365 by VoiceBiometrics.ai.