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customer service trends 2022 gnani.ai
Business Hacks, Customer Service Automation

6 Happening Customer Service Trends You Need to Know In 2022

Avatar Written by Gnani MarketingFebruary 8, 2022

Covid-19 has changed the way we do business. Businesses are forced to come up with innovative ways to provide better service as the competition is too fierce, and there are many issues that plague them already. In this article, we are going to look at customer service trends, which we

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customer engagement trends 2022
Business Hacks, Conversational AI

5 Customer Engagement Trends Every Business Owner Must-Know In 2022

Avatar Written by Gnani MarketingFebruary 7, 2022

Businesses only care about their bottom line; everything else is an add-on; that’s the hard truth. But the pandemic has forced them to think beyond that, albeit it’s for their survival. The impact that the pandemic has had on businesses is unimaginable. It has forced them to think about bettering

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