conversational AI in sales automation
Conversational AI

Conversational AI in Sales: Unlocking Efficiency & Growth| Gnani

Avatar Written by Girish KarthikJanuary 13, 2022

Conversational AI In Sales Automation— A Hybrid State Of Modern Business

“There are plenty of reasons why you should be using conversational AI in sales automations, especially for the inbound sales calls.”

Bots are the new black. They’re taking over our phones, social media feeds, and customer service channels. You can even get them to text you news updates or set reminders about the things that matter most to you.

Read More
conversational ai in ecommerce use cases
Business Hacks, Conversational AI

Conversational AI Bots for E-commerce— Use Cases

Avatar Written by Girish KarthikJanuary 10, 2022

After proving extremely instrumental in scientific study, conversational AI is fast infiltrating the e-commerce sector as an indispensable tool. Businesses leverage Conversational AI in ecommerce to obtain deeper analytical insights, develop more precise suggestions for customers, cut operating expenditures, and stay one step ahead in the competition. As technology evolves, an increasing number of organizations are racing to adopt and capitalize on newly available opportunities.

Read More
companies using conversational ai for better customer experience featured image
Conversational AI

Top 4 Global Companies Using Conversational AI to Deliver Compelling Customer Experience

Avatar Written by Girish KarthikNovember 26, 2021

The global market of Artificial Intelligence (AI) has provided around 341.8 billion USD revenue in 2021 and this growth is expected to reach over half a trillion USD by 2024. This growth is due to the fact that many companies around the world are adopting AI, especially conversational AI to improve their customer experience. Companies are using conversation AI as it can respond to instructions, have human-like conversations with customers, understand customers’ requirements by analyzing conversations and deliver the best possible solutions accordingly. Therefore a report says, by 2024, the number of AI-powered digital voice assistants is expected to reach 8.4 billion units.

This post will help you understand how companies are actually using AI and making the best out of it. But before diving into that discussion, let’s have a brief view of what conversational AI bots are.

Read More