lead_gen_automation
Customer Service Automation

Conversational AI – The Change Agent for Lead Gen Strategy in 2021

Avatar Written by Gnani MarketingMarch 18, 2021

Lead gen is necessary to turn a potential customer into a loyal customer. Every CMO knows that! 

A good lead gen strategy will reap long-term profit immensely. You know failing at your lead gen strategy will never let the world know how unique your brand is and will never bring new customers. 

 And probably the pain of not converting even after putting tons of money into your marketing and sales efforts. But thanks to the digital transformation uprisings, things are changing gradually!

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Voice Biometrics
Contact Center Automation, Voice Biometrics, Voice Technology

Stop the Bad Guys from Messing Up with Your Customers’ Data with Voice Biometrics 

Avatar Written by Karishma BorkakotyFebruary 17, 2021

A year ago, organizations across the globe were reluctant and sulked about the idea of work from home; but now the COVID-19 pandemic has made everyone adapt to a work from home lifestyle. Along the same vein, every organization is moving towards everything that’s “contactless.” From banks to telecom to corporates, everybody wants a secure channel of communication, digital transactions, and business conversations without worrying about privacy and security breach. Today, Voice biometrics technology provides both contactless and frictionless authentication mediums for IVR call verification, secure remote logins, govt agencies, contact centers, and telecom companies. With the help of anti-spoofing layering, these new-age biometrics channels detect synthetic voice speech and create fraud defense within a few seconds of a call. 

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AI voicebot
Artificial Intelligence, Conversational AI, Research Papers, Voice Technology

Why it is important for your Voicebot to sound Real & Human?

Avatar Written by Karishma BorkakotyFebruary 3, 2021

“Pay attention! Solve all your problems with conversational AI voicebots. Never miss any opportunity to understand what benefits voicebots solutions can bring to your business”.

Or maybe this one could be a better starting line, “Why is it important to have a voicebot for your business? Let’s learn together!”

Maybe, both lines would not go well with your customers, although they convey the same message.

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