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Written by Gnani MarketingMay 14, 2021 Bots are the new black. They’re taking over our phones, social media feeds, and customer service channels. You can even get them to text you news updates or set reminders about the things that matter most to you.
Written by Gnani MarketingApril 21, 2021 Whether a company develops products or provides services, delivery times are speeding up. In this age of competition, not only should customers get their purchases on time, but the customer service experience must also be seamless. This is where the transformational nature of artificial intelligence can be leveraged to drive growth.
Customer satisfaction surveys and feedback are vital aspects of building better products and anticipating customers’ wants and needs to stay ahead of the curve. The traditional ways of gathering customer opinion include while AI-based solutions include voice assistants and in-app surveys etc.
Written by Gnani MarketingApril 12, 2021 Automating customer interactions at scale for various use cases across industries can be a difficult technical problem to solve. Especially, when you are building customized AI/ML-based voice-bot solutions for multiple languages, dialects, and use cases.
Gnani.ai is thrilled to announce that we have consistently automated over a million customer voice call interactions every day over the last few weeks. Yes, you have read it right! One million voice calls between our conversational AI bots and customers without ‘zero’ human agents involved.
Written by Gnani MarketingApril 5, 2021 Over the years, the demand for hosting cloud-based products on cloud marketplaces has increased dramatically. Many CXOs have turned to cloud marketplaces to buy and implement advanced technology solutions. According to Jay McBain, Forrester’s principal analyst of channel, partnerships, and ecosystems, 73% of B2B buyers report that buying through eCommerce, web direct, or marketplace is very convenient.
Written by Gnani MarketingMarch 26, 2021 Have you ever wondered or asked someone, why do banks become bankrupt if they are the institutions that get the highest deposits of money more than any other industry? Even while adhering to compliance and tons of rules and regulations in lending money, you might wonder why they still have a hard time while recovering money back from the borrowers? As per Federal Reserve Board, there was about $4.225 trillion in total outstanding consumer credit during last February 2020.
Written by Gnani MarketingMarch 18, 2021 Lead gen is necessary to turn a potential customer into a loyal customer. Every CMO knows that!
A good lead gen strategy will reap long-term profit immensely. You know failing at your lead gen strategy will never let the world know how unique your brand is and will never bring new customers.
And probably the pain of not converting even after putting tons of money into your marketing and sales efforts. But thanks to the digital transformation uprisings, things are changing gradually!
Written by Karishma BorkakotyFebruary 17, 2021 A year ago, organizations across the globe were reluctant and sulked about the idea of work from home; but now the COVID-19 pandemic has made everyone adapt to a work from home lifestyle. Along the same vein, every organization is moving towards everything that’s “contactless.” From banks to telecom to corporates, everybody wants a secure channel of communication, digital transactions, and business conversations without worrying about privacy and security breach. Today, Voice biometrics technology provides both contactless and frictionless authentication mediums for IVR call verification, secure remote logins, govt agencies, contact centers, and telecom companies. With the help of anti-spoofing layering, these new-age biometrics channels detect synthetic voice speech and create fraud defense within a few seconds of a call.
Written by Karishma BorkakotyFebruary 3, 2021 “Pay attention! Solve all your problems with conversational AI voicebots. Never miss any opportunity to understand what benefits voicebots solutions can bring to your business”.
Or maybe this one could be a better starting line, “Why is it important to have a voicebot for your business? Let’s learn together!”
Written by Karishma BorkakotyDecember 22, 2020 Implementing the highest security standards to protect customer information, and with a constant focus on maintaining effective information security management systems, we are happy to announce that we have been awarded ISO 27001 certification.
Written by Gnani MarketingOctober 17, 2020 
We are excited to announce the launch of our brand new website today. Constant innovation is what we live by and the new website is an embodiment of this very thought.
