What Is AI Agent Assist? How Can It Help A Business?
Artificial Intelligence

What Is AI Agent Assist? How Can It Help A Business? – Gnani

Anirban Sengupta Written by Anirban SenguptaDecember 27, 2022

What Is an AI Agent Assist

An AI agent assist is a virtual assistant that can interact with you in a way that is indistinguishable from an actual human. You can use AI agent assist in automating workflows and reducing manual effort in your business.

It’s often used for customer service, but there are other uses. It can include medical or technical support, sales and marketing, and more. You can use it to provide 24/7 customer support with minimal training or oversight, which means you can offer superior service at lower costs than hiring humans alone could accomplish.

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omnichannel-analytics-in-providing-personalized-service
Business Hacks, Omnichannel Analytics

Omnichannel Personalization: A Game-Changer for CX| Gnani

Avatar Written by Girish KarthikMarch 10, 2022

Benefits of Omnichannel Analytics In Providing Personalized Customer Service

Customer experience is the heart and soul of every business. No matter how good your product is, if there is no culture of data-driven customer service, you are setting up your business for failure. One of the first provisions you should provide for your customers is enabling them to reach out to you via several devices and channels.

It doesn’t stop there.

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enterprise automation strategy and conversational ai
Business Hacks, Conversational AI

Conversational AI for Enterprise Automation

Avatar Written by Girish KarthikMarch 7, 2022

The need for an intelligent automation strategy as well as its adoption rate varies between enterprises and even inside teams within each enterprise based on their individual priorities. On a very high level, knowing where process pain points allow the focus on peripheral processes and understanding where deliberate change can be made. But, as we know, it’s neither easy nor simple to reach this point.

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business automation tools
Business Hacks

6 Business Automation Tools That Help Businesses Grow Exponentially

Avatar Written by Girish KarthikFebruary 25, 2022

Streamlining Your Business Processes with Business Automation Tools

Whether you are a one-person-wonder or have a small staff, your small business will see a great increase in efficiency and long-term cost reduction by adopting a few business process management automation tools and software. Their features will give you an edge in providing an outstanding customer experience, resulting in the best word-of-mouth marketing for free.

Most of these business process management automation software tools have easy-integration features and flexible plans that can work out for all types of business owners. You can check out these features and take the best decision to invest in them according to your content management priorities.

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low code conversational ai bot builder
Bot Builder, Conversational AI

Low or No-Code Conversational AI Bot Builder Platform| Gnani

Avatar Written by Girish KarthikFebruary 21, 2022

A no-code/low-code chatbot is a ready-to-use computer program that provides support by automating tasks for you. You don’t have to create it yourself because there is a platform, a no-code bot builder, providing an interactive interface to your customers with visual elements that lets you drag and drop the features you want. Choosing a no-code voice bot builder platform gives you a lot of control over bot customization channels.

It is a smart solution for companies that don’t have or don’t want to use their resources to make chatbots from scratch. The low-code approach is becoming popular because it lets non-technical developers without expertise create software applications to meet their needs. Customers with little or no knowledge of coding can use these intuitive interfaces to make mobile apps, websites, and more.

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