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HomeBlogPosts Tagged "call center"
methods of measuring customer satisfaction
Business Hacks, Omnichannel Analytics

Understand and Employ the Right Methods of Measuring Your Customer Satisfaction

Avatar Written by Gnani MarketingMay 26, 2022
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inbound call strategy with conversational AI
Contact Center Automation, Conversational AI

Fool-proof Inbound Call Strategy With Conversational AI For Better Efficiency & Customer Engagement

Avatar Written by Gnani MarketingApril 14, 2022
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important-call-center-metrics-to-measure-customer-service
Conversational AI, Omnichannel Analytics

7 Important Call Center Metrics To Measure Your Customer Service

Avatar Written by Gnani MarketingMarch 23, 2022
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multichannel vs omnichannel customer service
Conversational AI, Customer Service Automation

Multichannel Vs Omnichannel Customer Service – What Businesses Must Know

Avatar Written by Gnani MarketingMarch 21, 2022
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omnichannel-analytics-in-providing-personalized-service
Business Hacks, Omnichannel Analytics

Omnichannel Personalization: A Game-Changer for CX| Gnani

Avatar Written by Gnani MarketingMarch 10, 2022
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empathy in customer service
Contact Center Automation, Conversational AI

Empathy in Customer Service: A Key to Success| Gnani

Avatar Written by Gnani MarketingFebruary 11, 2022
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call center virtual assistants
Contact Center Automation, Conversational AI

Call Center Virtual Assistants To Transform The Customer Experience

Avatar Written by Gnani MarketingJanuary 26, 2022
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conversational ai in call center during spike
Contact Center Automation

5 Ways Conversational AI Can Help Call Centers During Holiday Peaks

Avatar Written by Gnani MarketingJanuary 5, 2022
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multilingual-voice-bots-in-customer-service-featured-image
Conversational AI

Multilingual Voice Bots: The Future of Conversational Customer Service

Avatar Written by Gnani MarketingOctober 13, 2021
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how-ai-can-improve-agent-productivity-in-customer-service-featured-image
Conversational AI, Customer Service Automation

AI in Customer Support | Gnani.ai

Avatar Written by Gnani MarketingSeptember 29, 2021
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