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Contact Center Automation, Omnichannel Analytics

How Omnichannel Analytics Makes Your Customers Happier and Your Brand Grow

Avatar Written by Gnani MarketingJune 26, 2021

When most marketing efforts are virtually identical, the best way to grow a business is to improve the customer experience. Today, there are more channels than ever for customers to use, besides multiple devices; and that’s not even considering the offline channels of marketing and customer service that are still

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Voice Biometrics
Contact Center Automation, Voice Biometrics, Voice Technology

Voice Biometrics: A Strong Defense Against Data Breach|Gnani

Avatar Written by Gnani MarketingFebruary 17, 2021

Securing Customer Data with Voice Biometrics: Keeping the Bad Guys at Bay A year ago, organizations across the globe were reluctant and sulked about the idea of work from home; but now the COVID-19 pandemic has made everyone adapt to a work from home lifestyle. Along the same vein, every

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AI voicebot
Artificial Intelligence, Conversational AI, Research Papers, Voice Technology

The Power of Real-Life Chatbots & Voicebots| Gnani

Avatar Written by Gnani MarketingFebruary 3, 2021

Why is it important for your Voicebot & Chatbot to sound Real & Human? “Pay attention! Solve all your problems with conversational AI voicebots. Never miss any opportunity to understand what benefits voicebots solutions can bring to your business”. Or maybe this one could be a better starting line, “Why

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News & Announcements

The Wait is Over! Our New Website is Now “Live”

Avatar Written by Gnani MarketingOctober 17, 2020

We are excited to announce the launch of our brand new website today. Constant innovation is what we live by and the new website is an embodiment of this very thought. Our teams have spent considerable time in ensuring we have a modern-day and a highly responsive interface. We are truly delighted to have the new website up and running.

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Recent Posts

  • Understanding AI Sarcasm Detection in Human Conversations
  • Ethics in Generative AI: Navigating Bias, Privacy, and Copyright
  • Evaluating Generative AI Outputs: Metrics and Best Practices
  • How Voice-Based Agents Learn and Improve Over Time
  • AI Personality Design Made Simple: Build Yours Today

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