Gnani.ai is now SOC 2 Type II accredited!
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Written by Saptarshi SarkarAugust 3, 2023 In today’s rapidly evolving business landscape, customer service stands as a vital pillar of success. The era of lengthy wait times and frustrating experiences is behind us. Today’s customers demand immediate and personalized interactions, necessitating businesses to meet their expectations effectively. This is where Conversational Artificial Intelligence (AI) comes into
Written by Gnani MarketingAugust 1, 2023 Since ChatGPT launched in November last year, the larger world suddenly woke up to the prowess of generative AI. Generative AI and LLMs became the latest buzzwords, and everyone wanted a piece of the generative AI pie. We couldn’t have expected businesses to be far behind in this race, could
Written by Gnani MarketingAugust 1, 2023 In today’s competitive business landscape, providing excellent customer service is essential for long-term success. Unfortunately, many companies face the challenge of a broken customer service system that frustrates customers and damages business relations. In this article, we will explore the most effective solutions to fix the customer service system and
Written by Gnani MarketingJuly 31, 2023 Artificial intelligence-powered chatbots have revolutionized customer service operations, offering a swift and convenient way for customers to obtain answers to their inquiries. However, when it comes to choosing the right chatbot for your business, you need to consider several crucial aspects. This blog explores five core considerations to ensure you
Written by Gnani MarketingJuly 31, 2023 In the pursuit of success within the real estate industry, customer engagement stands as a paramount factor. As the industry strives to remain at the forefront of innovation, voice AI and chatbots in real estate have emerged as increasingly popular tools to elevate customer interactions to new heights. Gnani.ai has
Written by Gnani MarketingJuly 26, 2023 In recent years, the rapid advancement of Artificial Intelligence (AI) has been nothing short of revolutionary. Various AI models have gained immense popularity and are transforming the way we interact with technology. However, amidst this unprecedented progress, concerns about ethics in machine learning have emerged. As AI increasingly impacts real-world
Written by Gnani MarketingJuly 25, 2023 In the realm of artificial intelligence (AI), language serves as a formidable tool, enabling seamless interactions between humans and machines. One crucial aspect that empowers AI to comprehend human language is natural language understanding (NLU). NLU plays a pivotal role in converting natural language into a structured format, facilitating tasks
Written by Gnani MarketingJuly 25, 2023 At Gnani.ai, we are passionate about empowering businesses to deliver exceptional customer experiences. In this blog, we explore the revolutionary world of voice biometrics, an AI-powered technology that has been transforming the user authentication process. It is paving the way for streamlined interactions, enhanced security, and improved efficiency in contact
Written by Gnani MarketingJuly 25, 2023 SOC or System and Organizational Control is a suite of reports produced during an audit. SOC 2 Type II compliance applies to all service providers that process and store customer data. These reports from accredited auditors can be used by customers to identify the risks involved in outsourcing a service.
Written by Gnani MarketingJuly 20, 2023 Gnani.ai harnesses the powers of generative AI to help businesses get to the next level Generative artificial intelligence and LLMs have become buzzwords in the business world. According to a recent Forbes Advisory survey, 97% business owners think LLMs can make a positive impact on their businesses while 64% business
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